Job Description

CORTLAND COUNTY PERSONNEL/CIVIL SERVICE DEPARTMENT

60 Central Avenue

Cortland, NY 13045

607-753-5076

https://www.cortlandcountyny.gov/263/Personnel-Civil-Service

NOTICE OF JOB VACANCY

Job Title: Dispatcher (Help Program)-

No Exam Required!

The work involves responsibility for receiving and recording E911, police, fire and emergency medical services (EMS) calls and dispatching the appropriate law enforcement agency, firefighters, paramedics and equipment to the scene. The incumbent is required to operate computers, related peripheral equipment, radios, telephones and a variety of other emergency communications equipment in order to receive and relay police, fire, emergency medical service and other personnel to incidents and emergencies. Dispatchers must maintain a high degree of alertness, accuracy and a steady demeanor in responding to crisis situations. Dispatchers perform a wide variety of clerical duties related to their communication functions. The work is performed in accordance with established policy under the general supervision of the Dispatch Coordinator. Does related work as required.

Work Hours

: Full-time, 40 hours per week with benefits

Salary

: $27.8736- $40.4357/HR (CSEA-ERAC Union)

Location

: Cortland County Emergency Response and Communications

Status:

Non-Competitive, Probationary

Benefits:

New York State Retirement System, Low Deductible Health Insurance Plan, Generous Paid Time Off including 13 Paid Holidays, Tuition Assistance available after two years of service.

MINIMUM QUALIFICATIONS:

Possession of a high school diploma or equivalency diploma.

SPECIAL REQUIREMENTS:

An applicant must be eligible for all eJustice and NCIC certifications at the time of application and, if hired, must maintain such eligibility for the duration of employment. Application must obtain certification in cardio pulmonary resuscitation (CPR) within six (6) months of appointment, as provided by the Department of Emergency Response (DOER) and maintain such certification for the duration of employment. Applicants must possess Emergency Medical Dispatch (EMD) Certification within six (6) months of appointment, as provided by the Department of Emergency Response (DOER) and maintain such certification for the duration of employment. Applicants must possess Emergency Fire Dispatch (EFD) Certification within six (6) months of appointment, as provided by the Department of Emergency Response (DOER) and maintain such certification for the duration of employment.
5. Applicants must possess Association of Public-Safety Communications Officials (APCO) certifications in the following disciplines: PST-1 (Public Safety Telecommunicator) or its equivalent, within one (1) year of appointment, and maintain such certification for the duration of employment

Pre-employment screenings required.

SUBMIT APPLICATIONS TO THE ADDRESS ABOVE OR EMAIL TO:

pers-app@cortlandcountyny.gov

Application: https://www.cortlandcountyny.gov/266/JobExam-Application

APPROVED APPLICATIONS WILL BE FORWARDED TO THE CORTLAND COUNTY EMERGENCY RESPONSE AND COMMUNICATIONS DEPARTMENT UNTIL THE POSITION IS FILLED.

EOE

Cortland County is committed to equity and inclusion. We encourage those with similar values to apply.

ISSUED: 12-3-25

Job Type: Full-time

Pay: $27.87 - $40.43 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Paid time off Retirement plan Vision insurance
Work Location: In person