Dispatcher 353
Anchorage, AK 99501, United States
Job Description
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
- Outbound calls to pick-up locations.
- Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
- Ensure sub-haulers meet company requirements prior to dispatching.
- Outbound calls to sellers.
- Solicit business.
- Utilize cost-effective vendors to meet company budget objectives.
- Educate sub-haulers on company policies and procedures.
- Maintain and archive documents.
- Answer phone calls.
- Collect payments on member deliveries.
- Comply with Safety and enforce regulations.
- Print checks.
- Monitor incoming documents on the fax machine.
- Print reports as needed.
- Manage vendor relationships.
- Other duties as assigned.
- Two years of dispatch experience.
- One year of customer service skills experience.
- High School Diploma or GED preferred.
- Excellent customer service skills and attitude.
- Excellent Communication Skills --verbal and written.
- Excellent organizational skills.
- Excellent time management skills.
- Typing speed 45 words per minute.
- Basic Ten key proficiency.
- Basic Math skills.
- Computer proficiency (MS Suite experience).
- Ability to operate office equipment.
- Multi-tasking.
- Ability to work in fast-paced/diverse environment.
- Strong attention to detail.
- Know geographical area as well as ability to read maps.
- Work with minimal supervision.
- Occasional Overtime as needed.
- Bilingual Skill a plus.
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Job Detail
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Job IdJD4300024
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAnchorage, AK 99501, United States
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EducationNot mentioned