Job Description

We are seeking a compassionate and dynamic leader to join our team as Director of Services.

The ideal candidate will be family-oriented, thrive in a positive organizational culture, and be committed to shaping our program strategies, overseeing operations, and driving clinical excellence. Join a team of passionate professionals dedicated to providing exceptional care and making a meaningful impact in the community. Inspiring Lives primarily serve adults with mental health conditions and co-occurring disorders, providing comprehensive support tailored to their unique needs.

Key Responsibilities:

Leadership & Team Development:

Establish a collaborative team atmosphere through effective leadership and employee development initiatives. Supervise staff, promote teamwork, and foster a positive, professional work environment.

Operational Oversight:

Manage overall daily operations, ensure adherence to company policies and procedures, and maintain accurate, up-to-date client records in compliance with Inspiring Lives' standards.

Program Development & Management:

Manage and continuously improve programs to ensure the delivery of high-quality care. Oversee program budgets, resources, and scheduling for optimal efficiency.

Staff Recruitment & Retention:

Lead recruitment efforts, oversee onboarding and offboarding processes, conduct performance evaluations, and implement coaching and training to support staff growth and retention.

Regulatory Compliance:

Coordinate with oversight agencies to ensure compliance with licensing and regulatory standards. Enforce adherence to policies and complete incident investigations and reports as required.

Client Rights & Quality Assurance:

Ensure enforcement of client rights in accordance with policy. Monitor and improve client and employee retention through effective communication and problem-solving.

Training & Professional Development:

Conduct regular staff training sessions to promote ongoing professional growth and adherence to best practices.

Strategic Planning & Community Engagement:

Develop and execute strategic plans to expand program reach, increase referrals, and foster community partnerships.

Reporting & Documentation:

Prepare and present comprehensive reports on program performance, metrics, and achievements to the Executive Director. Updates and maintains a complete on-call schedule and covers when necessary

Qualifications:

Proven leadership and management experience in a healthcare or social services environment Strong organizational, communication, and interpersonal skills Ability to develop strategic initiatives and foster a team-oriented culture Knowledge of regulatory standards and best practices in addiction and behavioral health services Commitment to client-centered care and community engagement - Bachelor's degree in Human Service, Psychology, Criminology, Social Work, (or other related field) and 2 years of experience or 6 years of experience in case management or services for persons with mental illness and intellectual disabilities, developmental disabilities, elderly, substance abuse, and/or brain injury. Must pass a background check, physical, & drug screen

Leadership Skills:

Proven ability to lead and manage a large team, including hiring, training, and performance management.

Communication Skills:

Excellent verbal and written communication skills for interacting with staff, clients, and stakeholders.

Problem-Solving Abilities:

Ability to identify and address operational issues effectively

PHYSICAL REQUIREMENTS

- Ability to lift and carry at least 25 lbs ? 25% of shift.
- Ability to coordinate repetitive use and movement of arms and hands ? 75% of shift.
- Ability to sit for long periods of time ? 75% of shift.
- Ability to stand, stoop, kneel, bend, squat ?25% of shift.

COMPENSATION & BENEFITS

- Salary from $60,000 plus credit for experience/degrees beyond requirement.

-EOE

Check us out online: www.InspiringLivesIowa.org or on Facebook @InspiringLivesIowa

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
People with a criminal record are encouraged to apply

Work Location: In person