Job Description

Summary/Objective:

The Director of Operations is responsible for overseeing the daily operations of production, ensuring efficiency, quality, and profitability of a home exteriors company. This role requires roofing and/or constrcution managment exprieance, strategic planning, process optimization, and leadership to drive operational excellence, customer satisfaction, and team performance.

The Director of Operations will work closely with the General Manager, Sales Specialists, and field teams to manage exterior home services project teams, enhance productivity, and ensure compliance with safety and quality standards.

Must Have:

Roofing, construction, and/or home exterior services experiance Valid dirvers license Report to an office or job site daily

Plus:

Military veteran Sales experiance

Essential Functions:

Manage all assigned projects from planning to completion, ensuring timely execution. Implement operational policies, workflows, and best practices to improve efficiency and reduce costs. Manage job performance metrics, material usage, labor efficiency, and overall project profitability. Ensure compliance with company standards, industry regulations, and safety requirements. Manage and direct project supervisors and subcontractor crews to enhance productivity and job satisfaction. Foster a culture of accountability, teamwork, and safety. Collaborate with sales and subcontractors to ensure smooth handoff and execution of contracts. 8. Execute project schedules, monitor progress, and adjust timelines as needed to meet deadlines. Resolve operational bottlenecks and proactively address project risks and delays. Manage budgets, track job costs, and ensure projects remain within financial targets. Maintain strong relationships with clients, ensuring high-quality service and customer satisfaction. Work with suppliers and subcontractors to secure reliable material delivery. Handle escalations, dispute resolutions, and problem-solving for project operational issues. Enforce OSHA and company safety policies to ensure a safe work environment for all employees. Conduct routine site inspections and audits to uphold safety and quality control. Implement training programs to improve safety awareness and regulatory compliance.

General Functions:

Adhere to all company policies and standard operating procedures. Hold teams accountable for meeting company objectives and operational goals. General compliance with all established company policies.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time, with or without notice.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Experience:

Roofing or Home Exterior Services : 3 years (Required)
Language:

Spanish (Preferred)
License/Certification:

Driver's License (Required)
Location:

New Castle, DE 19720 (Preferred)
Ability to Commute:

New Castle, DE 19720 (Required)
Work Location: In person