The Kitchen Director is responsible for:
Always delivering crave-able food, in a timely manner, that meets or exceeds
Chick-fil-A Quality Requirements
Coaching the behaviors of all Team Members who work in the Kitchen. Those behaviors include:
Living out our Core Values: To make a difference in the lives of team members, our guest and the community.
Always delivering crave-able food
Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of Service
Vigilant attention to the organization and appearance of the BOH area that ensures a refreshingly clean environment
Execution of systems that ensures a Food Safety environment
Monitoring behaviors in BOH that impact Food Cost. Those behaviors include:
Waste tracking for chicken, fries, prep and breakfast
Ensuring chicken tracking is taking place
Seeking credit from supplier for underweight cases of chicken
Enforcing a culture of "cooking less, more often"
Ensuring proper portioning and weights of products are met according to Chick-fil-A recipe standards
Evaluating Performance of Labor Cost along the Executive Director(s) of Operations
Reviewing the schedule before it gets posted
Looking at Time Punch Variance Report (Actual vs. Scheduled Hours)
Review Labor Report for opportunity to improve productivity
Inventory management
Complete Weekly Truck Orders
End-of-Month Counts and input
Maintaining accurate transfer logs
Effective & efficient ordering
Maintaining a LEAN production environment (Kitchen I pads, Lean kitchen thawing)
Coaching, evaluating, and providing accountability for all kitchen Team Members
Collaborate with other Directors to ensure unity and clarity
Holding each other (Directors) accountable for their roles and responsibilities
. Assign kitchen team members cleaning responsibilities
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