Job Description

Job Purpose

Under the direction of the principal and/or Regional Director of Operations, the Director of Operations will play a critical part of the leadership team at the school. S/he will be responsible for all matters of school operations and administration that do not directly relate to instruction and student behavior. The Director of Operations is the primary drive of policy implementation, financial analysis, and systems development within the school.

Essential Responsibilities and Competencies

Operations:

Work with Open Sky and the Regional Team to oversee the purchase and maintenance of technology equipment and infrastructure, implementation of technology training, and management of technology consulting relationships Monitor, submit, and organize all invoices and packing slips for incoming and outgoing deliveries Lead the planning and coordination of logistics for student transportation, if applicable Help to plan, prepare, and coordinate school events and activities as needed Ensure the school facility and grounds are well-maintained and manage the timely resolution of all related issues Ensure the smooth operation of the main office including mailings, attendance reporting, office machine maintenance, etc. Ensure school-wide compliance with health and safety laws, Department of Instruction or Education mandates, and all federal and state workplace regulations in partnership with Human Resources Complete all compliance information for food and transportation if applicable, including collection of free and reduced lunch information to determine family eligibility Lead the implementation of the K4 Outreach program Management and use of marketing budget; purchase of swag, event fund usage, incentives, etc.

Enrollment & Re-Enrollment

Review all applications that come into OAS to review for accuracy and contact parents for documentation followed by submitting all paperwork to the REM for review Support in the execution of the OLR process; ensuring that all are received within the required time frame Lead school tours Accurately track enrollment progress Participate in weekly check-ins with principal and key stakeholders Analyze past data, set progressive enrollment goals, and plans to reach said goals Provide regular updates and communications to school principals and stakeholders Understand data, forecast, and prepare information for school check-ins Lead the re-enrollment process at school through implementing the network re-enrollment process Plan, coordinate, and execute: + Parent Teacher Conference re-enrollment event; includes set up and training of staff
+ Re-enrollment Breakfast event
Find ways to connect with difficult to reach parents Reconcile in-year leavers with re-enroll list through the remainder of the year

Scholar Recruitment

Collaborate with REM to strategically develop a map of daycares, community centers/organizations, businesses, and churches that would target our market Visit the above-mentioned locations to deliver flyers, build relationships, and schedule times that we could table at their location Coordinate with the Principal to schedule and organize canvassing efforts Attend community outreach events Lead school summer engagement events

Finance & Human Resources

Partner with the Principal to manage the school budget process including annual budget development and ongoing budget management Review and approve all school related invoices within Blackbaud expense management Ensure proper internal control of organization's assets and assist Open Sky Finance Team with internal/external audits Generate operating and financial reports in relation to school performance for review with the school leader and the Open Sky Finance Team Work with Open Sky Human Resources and appropriate school-based staff to maintain, update, and communicate the Employee Handbook Ensure applicable hourly employee timecards are accurate and submitted to Payroll in a timely manner Track staff attendance including sick and personal days

Student Information and Record Keeping

Support new student enrollment by coordinating open houses, school events, and supporting the regional enrollment team as needed Maintain a comprehensive student enrollment and withdrawal process to collect and record pertinent information Manage the collection and maintenance of student information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, keeping records current, etc.) Ensure testing materials are properly ordered, received, and submitted for scoring; assist with logistical testing planning Oversee student files to ensure all proper documentation is collected, tracked in the computer system, organized and filed Manage student attendance, such as processing late arrivals and following up with the families of absent students when necessary Correspond regularly with families regarding updates to school policies, trips, events, and other relevant information Review all applications that come into OAS to review errors and contact parents to fix errors Contact parents within 24 hours of applying to communicate what documentation is needed and how it can be submitted Review all documents submitted for accuracy and submit to REM for review Manage wait lists by monitoring when seats open, communicate with families, and ensure swift enrollment Manage the Count Day process including ensuring accurate attendance and follow-up procedures Ensuring 90%+ of applications are verified each period by communicating with parents and collecting applicable documentation Perform other duties as requested or required

Qualifications

Passionate about serving Christ by serving His kids through the advancement of Christian education Loves following the model of Christ to seek to love and serve others out of gratitude for His love and service to us. Lives and acts as a biblical role model and Open Sky Education representative in your life for our scholars, team members and community. Maturing Christ-follower who sees the fulfillment of this role and our mission as an active expression of their ongoing walk with Christ. (Includes regular participation in a local church and other faith-growing habits and communities to be filled up regularly so he/she is ready to pour themselves into our work, mission, and team. Also includes alignment with and desire to advance our Statement of Faith and Code of Conduct) Agrees to engage in the faith life of our scholars and in collaboration with other team members Bachelor's degree in management, accounting, operations or HR focus, preferred. At least 3+ years of work experience preferably in operations management capacity, in a fast-paced, entrepreneurial environment Previous experience working in a school environment preferred Comfort level with financial oversight and budgetary tracking to support strategic growth Experience in accounting, financial oversight, and human resources desired Experience managing multi-functional teams to achieve desired results Proficient in Office 365 (Excel, Word, PowerPoint, Outlook, and Teams) Ability to work outside normal business hours to meet the needs of the parents

Competencies

Educational Excellence

Integrity, credibility, and passionate commitment to Open Sky Education's mission of providing a full and lasting education, accessible and affordable for all children

Forming Character

Deep passion for urban, faith-based education and closing the achievement gap.

Resource Management

Keen analytic, organization and complex problem-solving skills which allow for strategic data interpretation

Collaborative Relationships

Strong interpersonal, verbal, and written communication skills and exceptionally responsive to customers and candidates; experience in effectively building relationships and communicating at all levels

Serving Leader

Exemplifies humility and servant leadership by continually raising the bar for excellence and successfully serving as a partner to team members and leaders.

Adaptability

Thrives in a fast-paced environment and manages multiple priorities effectively.

Work Location

This is an on-site role working from our HOPE school's located in Milwaukee, WI.area
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.