Job Description

Company Overview

The Mississippi Coast Coliseum & Convention Center is the largest beachfront facility in the South, located in the vibrant heart of the Mississippi Gulf Coast. Renowned for hosting a variety of sports events and live entertainment, we attract crowds year-round, making us a beloved destination for both locals and visitors.

Summary

We are seeking a dynamic Director of Operations to oversee all operational aspects of the Mississippi Coast Coliseum & Convention Center. This pivotal role will ensure that our venue operates smoothly and efficiently while enhancing the overall guest experience. Located in Biloxi, MS, this position is integral to our mission of delivering exceptional events.

Responsibilities

Lead and manage all operational functions of the facility to ensure optimal performance. Supervise and provide direction to the operations staff; manage labor calls, identify training needs, and recommend departmental policy and personnel changes. Plan, assign, and inspect daily work activities, ensuring all operations are compliant with local, state, and federal codes and regulations. Coordinate and monitor work orders; estimate material needs, request purchases, and manage equipment inventory. Effectively schedule staff and resources to support concurrent event setups, conversions, and tear-downs with limited turnaround time. Assist with physical event setups including staging, tables, chairs, and other infrastructure. Ensure accuracy of event diagrams and layouts prior to client arrival. Review and approve employee timecards in compliance with Commission policies. Oversee facility custodial work including scrubbing, stripping, sanitizing, waxing, and buffing floors; cleaning walls, windows, fixtures, and more. Oversee project management initiatives related to venue operations and event execution. Negotiate contracts with vendors and service providers to maximize value. Collaborate with senior leadership to align operational goals with overall business objectives. Foster a culture of leadership and teamwork among staff members.

Requirements

Proven experience in operations management, preferably in event venues or similar environments. Strong leadership skills with a track record of managing teams effectively. Excellent project management abilities with attention to detail. Demonstrated experience in business development and strategic planning.
If you are ready to take the lead in an exciting environment where every day brings new challenges, we invite you to apply for the Director of Operations position at the Mississippi Coast Coliseum & Convention Center!

Job Type: Full-time

Pay: $52,000.00 - $57,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance
Experience:

Facility Operations: 3 years (Required) Venue/Building: 3 years (Preferred)
Shift availability:

Day Shift (Required) Night Shift (Required) Overnight Shift (Required)
Work Location: In person