Job Description

Position Summary:

This role is responsible for managing the overall loan operations for conventional and SBA/USDA lending. This role will manage and over-see the work flow of the loan operations department, provide support, and lead special projects to improve function and efficacy.

Job Responsibilities:

Work in partnership with SBA/USDA Department Manager and Loan Operations Manager to develop policies and procedures for conventional and SBA/USDA lending operations

Guide and supervise staff for the department, and provide support when necessary

Maintain updated knowledge and involvement in all areas of the department

Maintain compliance with all SBA requirements with all lending requirements based on the most recent Standard Operating Procedures (SOP)

Ensure accurate and timely reporting of loans as required by SBA (1502 Reporting)

Establish and maintain a positive working relationship with all lenders, credit analysts and other Bank employees

Participate in external training to maintain knowledge of lending activities, compliance, and regulations

Review loan requests to ensure accurate documentation and information has been provided

Ensure the accurate completion of pre- and post-closing checklists to ensure accuracy and completion of loan documentation

Ensure accurate loan payoffs are provided

Review incoming recorded documentation and forward to appropriate personnel

Maintain a working knowledge of the bank's lending policy, procedures, and philosophies toward various types of conventional and SBA/USDA loans

Provide administrative support and oversight related to loan audit or reviews, as needed

Develop and maintain an expertise with the SPARK SBA loan origination software

Be available to cross train and assist in other SBA & USDA lending responsibilities

Assist customers and/or branch personnel as needed with questions pertaining to loan information

Consistently support the Bank and its core values

Follow all policies and procedures

Additional duties may be assigned by supervisor

Requirements:

High school diploma or equivalent

5+ years relevant experience in loan operations (loan closing, documentation, and post-closing operations)

5+ years management experience

Bachelor's degree in related field preferred

Knowledge of Laser Pro, FDM, Horizon, and Acquire

Knowledge of consumer and commercial lending, loan and lien documentation, and state and federal compliance and lending regulations

Knowledge of SBA & USDA lending preferred

Knowledge of banking regulations and operations

Exceptional verbal, written, and interpersonal communication skills

Proficient operation of Microsoft Office software, computers, and the ability to navigate software

Excellent time management skills and ability to handle multiple priorities and projects, and adapt to changing deadlines

Ability to work independently while having a strong commitment to team orientation

Ability to lead and instruct others

Excellent organizational, critical thinking, analytical, and problem-solving/decision-making skills

Detail oriented

Ability to comprehend new training, and adapt and relay changes in regulations, policies, and procedures

Benefits:

Medical, Dental, and Vision Insurance

Company Provided Life and Disability Insurance

Paid Time Off

401(k) with Employer Match

Tuition and Professional Development Assistance

American Bank is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance
Experience:

loan operations: 5 years (Required) management: 5 years (Required)
Work Location: In person