Job Description

At CSUN we aspire to continually grow as an inclusive, cooperative community!
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles . If this sounds like you, you've come to the right place.
Responsibilities
The Director oversees all functions of the SSC/EOP Satellite, managing advising operations, staff, and student programs that enhance academic progress and equity. This role collaborates broadly with campus partners to improve advising practices and ensure student success.

• Ensures effective use of advising technologies and degree planning tools.
• Ensures regular use of data analytics, including disaggregated data, to drive priorities.
• Continuously identifies opportunities to remove administrative barriers to student success and eliminate equity gaps.
• Communicates and coordinates services and activities with academic departments and other university entities.
• As a leader, demonstrates a commitment to student success that is mission aligned with the university's vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.
• Performs other duties as assigned.

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Qualifications:

• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
• Equivalent to two years of progressively responsible professional/administrative experience.
• Minimum of five years in caseload advising as a CSU Student Services Professional (SSP) or equivalent is preferred.

Knowledge, Skills, Abilities & Leadership

• Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
• Strong record of working with minoritized and other underserved communities, first-generation students and Pell-eligible students, with experience in advising and related programming that helps close equity gaps among diverse student populations.
• Ability to: plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions; exercise considerable judgement and discretion in effectively establishing and maintaining cooperative working relationships within a diverse multicultural environment.
• Ability to quickly learn and apply a variety of CSU and CSUN policies and procedures, collective bargaining agreements, and state and federal labor laws. Demonstrated ability to communicate verbally and in writing with clarity and proficiency.

• Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.

• Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
• Lead varying initiatives through a collaborative, service-oriented and communicative approach.
• Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Pay, Benefits, & Work Schedule

• Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
• The anticipated HIRING RANGE: $104,748 - $115,764 per year, dependent upon qualifications and experience.
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link:
• Applications received through October 29, 2025, will be considered in the initial review and review of applications will continue until position is filled.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.
Advertised: Oct 10 2025 Pacific Daylight Time
Applications close:

Skills Required