Job Description

Overview:

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin..

Business Operations manages various shared support services and enterprise-wide functions to include records information management, business continuity planning, workplace safety and security, travel, food service, staff health clinic, fitness center, parking garage, facilities and real estate management, media operations and print and mail services.

The

Director of Financial and Business Operations

serves as a leader, ensuring financial responsibility and operational excellence across multiple business units. Provides high-level oversight and direction for financial planning, budgeting, forecasting, requisitioning, invoicing, contracting, and performance reporting, ensuring all processes are aligned with organizational objectives. Fosters cross-functional collaboration and operational integration by partnering with Finance, Accounting, Procurement, Human Resources, Internal Audit, and Information Technology to streamline workflows, enhance compliance, and support enterprise-wide initiatives. It leads efforts to optimize financial and operational systems,


implement best practices, and identify opportunities for efficiency and innovation. Enables decision making with recommendations based on data-driven insights and robust analytics. Oversee the full financial process lifecycle across multiple sourcing platforms, ensuring accuracy, transparency, and accountability in service-level agreements and key performance indicators.
Responsibilities:
Leads the preparation of monthly, quarterly, annual, and multi-year budgets to actual reports for multiple groups, including the C-suite. Manages financial operations by supporting business units with the preparation and analysis of various financial outputs, to include forecasting, financial planning, month-end, and financial reporting. Leads monthly financial analysis to understand variances of actual results, identifying and quantifying trends that can be expected to continue and one-time impacts. Focuses on efficiency, standardization, automation, and customer service. Drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times. Documents internal processes and ensures team's compliance and adherence to processes and policies. Leads process improvement efforts by streamlining procure-to-pay workflows through task elimination, simplification, and standardization. Develops and delivers training and communications around processes and policies to increase compliance. Directs financial process functions, including requisitioning and invoicing across multiple sourcing platforms, ensuring seamless integration, accuracy, and performance tracking against SLAs. Manages the Statements of Work review process to ensure alignment with funding availabilityand organizational policies.

Qualifications:
Bachelor's Degree in Business Administration, Accounting, Finance, or related field with 10+ years of relevant professional experience in finance, business operations, accounting, or related functions. Expert user of excel and capable to present complex financial data in an easy to consume manner for executive decision making. Demonstrated experience in strategic financial planning, budgeting, cash-flow forecasting, and financial reporting. Proven track record managing complex projects and operations. Prior leadership and management of cross-functional finance and operational teams, with experience in procure to pay processes, financial processes, and internal controls.

Preferred:

MBA or other Masters in a related field a plus. Responsible for managing contracts and budgets of 100M+. Experience with PeopleSoft Financials and Contract Management modules.


AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.