Job Description

We're seeking someone to join our team as a Director in


Escheatment Services Operations to be responsible for all aspects of Escheatment functions by supporting the receiving, reconciling and reporting of unclaimed assets as needed.





In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at the Director level within Risk, Regulatory & Resilience, which performs various independent functions to ensure adequate controls are in place. We do this by providing an integrated risk and control framework to govern, assess, mitigate and manage financial and operational risk in Operations .





Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.







Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...







What you'll do in the role:


Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes


Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues


Coordinate work, train and develop other team members where required, including task allocation, and project contribution


Manage returned mail and SEC Regulation 17ad-17 Lost Security Holder process


Supervise internal and external inquiries and ensure maintenance of SLAs


Operate with in-depth knowledge of Compliance risk avoidance


Monitor and ensure that support for the returned mail process and SEC Regulation 17Ad-17 is documented, reviewed, and accurately prepared


Respond to and coordinate with clients/business areas in regard to returned mail inquiries


Serve as Subject Matter Expert for returned mail and Escheatment


Work with clients or internal stakeholders as information is required or requested


Support the receiving, reconciling, and reporting of unclaimed assets as needed


Manage and reconcile internal unclaimed property accounts


Manage unclaimed property campaigns


Work on assigned projects on an as-needed basis to support Escheatment Operations



What you'll bring to the role:



Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels


Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team


Ability to operate independently across the majority of day-to-day responsibilities


Culture carrier across Operations, embracing the Firm's core values and acting as a role model


Collaboration and teamwork skills and experience, including strong interpersonal skills


Organizational skills, with strong attention to detail, and the ability to manage multiple deadlines


Identify and escalate potential process anomalies to management in a timely manner


Knowledge of unclaimed property regulations and SEC 17ad-17


Demonstrated experience identifying and addressing client needs: actively participating in discussions and meeting


Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues


Ability to effectively present information and respond to questions from business areas, managers and clients


Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.


Project management capabilities.


Strong critical thinking, organizational, and problem-solving skills.


Ability to analyze large datasets


Ability to manage people

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.


To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-officesinto your browser.


For MD Based Candidates:


Salary range for the position: $64,000-$108,000/ Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.


Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.


It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.


Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).