Job Description

A Director is tasked with leading the store operations on a day-to-day, moment-by-moment basis. They directly affect the growth and success of the restaurant by maintaining the vision of the Operator through operational success and excellence. They are a main point of contact as it pertains to the business as a whole.


Specific Director roles include Human Resource, Marketing, Drive Thru, Hospitality, Kitchen Operations, Facilities and more.

Roles and responsibilities

Grow the business. Able to perform all the responsibilities of a leader such as opening and closing, providing direction, running breaks, handling guest concerns, etc. Attend weekly meetings with other Directors. Drive financial performance by providing feedback & suggestions on how to achieve financial goals. Takes care of people - guests and Team Members. Partner with Directors of Human Resources & Training to recruit, select, on-board, train, and retain team members. Coach's leaders and Team Members; Supervise and lead teams of 3-15 direct reports, 50-80 Team Members Meet with other leaders weekly on their goals. Guard the Brand Ensure that each any and every shift is consistent with the image and culture of Chick-fil-A

Additional Skills

Servant leader, team oriented, with a passion for people and world class service Well organized leader with excellent verbal, written, and electronic communications skills. Business acumen - ability to quickly gain an understanding of the business needs and strategy. Must possess ability to drive and manage change; manage multiple and varied tasks and prioritize workload. Accustomed to fast paced work environments.

Requirements:

Bachelor's Degree OR 3-5 years of experience in a related field Work a minimum of 40 hours per week in the restaurant - including evenings, weekends and holidays (limited hours on most holidays); work in position alongside the team based on business needs; available to work a variety of hours in and outside of the restaurant. Effectively coach and give direction. Hold leaders and Team Members accountable for results. Willing to perform the job they ask others to do. Can effectively troubleshoot various issues that may arise. Enthusiastically and passionately lead the entire store team, relate well to others. Be well-versed in all Chick-fil-A procedures. Strategic thinker, goal-oriented, tech-savvy Mature and dependable, good moral character Results and details oriented Ability to make decisions quickly, excellent time management skills. Detailed and keenly observant. Passionate about building relationships with guests

Compensation:

Competitive salary Paid vacation Health Insurance 401k Paid leadership training and development opportunities Free food High emphasis on work-life balance Sundays off

Requirements

Previous customer service experience preferred. Previous leadership experience an asset. Hard-working Team-oriented Friendly Honest Great customer skills Over 18+ years of age required College degree preferred.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


Pay: $20.00 - $30.00 / hour


Benefits:

Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Referral program Employee discount Paid training

Job Type: fulltime


Schedule:

8 hour shift Weekend availability

Education: High school degree


Work location: On-site