Job Description

Direct Care Mentoring Specialist (Zachary, LA)

Transforming Lives Through Christ's Love

Vision:

To see lives transformed and hearts restored through Christ-centered love.

Mission:

Providing Christ-centered residential care where authentic relationships, compassion, and personal growth can flourish.

Core Values:

Hospitable Community | Authentic Relationships | Faith in Christ

Supervisor:

Site Director

Position Summary

Direct Care Mentoring Specialists are the heartbeat of Timothy Hill's residential program. They create a warm, structured, and nurturing home environment while providing consistent mentorship to youth who have experienced adversity, trauma, and instability.

This role requires

compassion

,

emotional strength

, and

a calm presence during crisis

. Staff must model maturity, patience, professionalism, and Christ-like love while helping youth develop life skills, confidence, and hope for their future.

You will be both the

guide and steady anchor

--teaching positive habits, correcting with grace, celebrating progress, and helping each young person believe in their worth.

Key ResponsibilitiesDaily Care & Home Life

Provide supervision and mentorship in daily routines, chores, and activities Create a safe, warm, and home-like environment through hospitality, consistency, and positive interactions Model appropriate social skills, communication, conflict resolution, and emotional regulation Prepare or assist with home-style meals and shared family-style routines

Behavioral & Emotional Support

Use de-escalation skills to navigate behavioral incidents with calm professionalism Provide emotional support with compassion while maintaining healthy boundaries Apply trauma-informed care and positive behavior strategies Participate in implementing individualized care plans

Crisis Response & Safety

Respond quickly to crisis situations anywhere on campus Perform all

TCI protective interventions

, including restraints when necessary Support youth experiencing anxiety, dysregulation, or emotional distress Report urgent medical, safety, or behavioral needs to leadership

Administrative Responsibilities

Maintain accurate logs including participation, shift summaries, incident reports, and medication documentation Dispense medications as trained and required Attend team meetings, trainings, and case reviews Communicate effectively with leadership, teammates, and other departments

Professionalism & Leadership

Exercise mature adult authority with compassion, clarity, and consistency Help youth develop resilience, strong work ethic, character, and hope Represent Timothy Hill's mission and values in conduct, communication, and mentoring Collaborate with the team to create a consistent, structured, supportive environment

Physical Requirements

Ability to perform all TCI protective interventions Ability to respond rapidly in crisis situations Able to sit, stand, walk, or supervise for extended periods Must be able to drive a motor vehicle Must be able to lift 25-30 lbs as needed

Qualifications

Must Have:

21+ years old High school diploma/GED (college degree preferred) 2+ years of youth-facing or human services experience preferred Valid Driver's License Strong interpersonal, communication, and teamwork skills High level of integrity and ability to manage confidential information Flexibility, initiative, emotional maturity, and resilience Ability to work shifts, weekends, and variable schedules

Preferred but not required:

Experience with at-risk youth Experience in residential settings Knowledge of trauma-informed care Previous crisis intervention training

Required Background Checks:

FBI Fingerprinting LA Abuse & Maltreatment Registry Check Out-of-State Clearances (if applicable) Drug Testing Any other state-required screenings

Why Join Us?

Be part of a mission-driven team transforming lives Build deep, meaningful relationships with youth Receive training, professional development, and support Work in a Christ-centered, relationship-focused environment Play a vital role in restoring hope and building stronger futures
Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance
Education:

High school or equivalent (Required)
Experience:

Crisis intervention: 1 year (Required) Crisis management: 1 year (Required) Mentoring: 1 year (Required) Caregiving: 1 year (Required)
Language:

English (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Ability to Commute:

Zachary, LA 70791 (Required)
Ability to Relocate:

Zachary, LA 70791: Relocate before starting work (Required)
Work Location: In person