Job Description

Responsibilities:

The George Washington University Hospital (GW Hospital)

continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & World Report has just released the 2023-2024 ratings and rankings, in which GW Hospital is recognized as a

Best Regional Hospital

. GW ranks 5th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia and West Virginia.
GW Hospital achieved "High Performing" status in two specialty areas, Neurology and Neuroscience.

In addition, GW Hospital receiving "High Performing" designations for the following 10 procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostrate Cander Surgery and Stroke.
Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. GW Hospital received the American College of Cardiology's National Cardiovascular Data Registry (NCDR) Chest Pain - Myocardial Infarction (MI) Registry Platinum Performance Achievement Award for 2023.

*GW Hospital is the only hospital in Washington, D.C., to be recognized for this service line.

"At GW Hospital, we are proud to offer a range of advanced services and treatments. Our multidisciplinary care teams are dedicated to outstanding clinical services, research, and education to improve care, quality, and outcomes for our patients," says Ulises Torres, MD, Chief Quality Officer at GW Hospital. "These recognitions by U.S. News & World Report,which place us within the top hospitals in the region, highlight the expertise, commitment and diligence delivered to each patient in our care."

Children's National Hospital, GW Hospital's NICU partner, was recently ranked the number two hospital in the country for neonatology by U.S. News & World Report. In addition to these recent U.S. News & World Report recognitions, GW Hospital also provides high-quality care in the region through its designation as a Level I Trauma Center and designation as a Comprehensive Stroke Center.

The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world class service to its patients in an academic medical center dedicated to education and research

Director - Provider Relations

Strategically plans, implements, and leads outreach efforts designed to foster physician alliance and improve relationships

within healthcare community markets and service areas. Grows business opportunities and maximizes referral and

redirection opportunities through the development of synergistic partnerships with providers, community groups, and

other inpatient/outpatient associations. Monitors outcomes and participates in performance improvement activities.

Responsibilities include the following:

Operates departments of responsibility in such a way as to meet the fiscal goals of the organization.
Implements value added programs and services. Manages the satisfaction of department customers to

include patients, employees and physicians through effective communication and appropriate

responsiveness to customer issues.
In conjunction with C-Suite, develops outreach objectives based on facility strategic
plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses

regarding service lines, technology, and physicians. Provides solutions for increasing

the hospital's position competitively within assigned areas
Performs research on physicians to determine potential for hospital and ambulatory
utilization. Oversees creation of a target list of physician contacts whose business is

desired by system. Plans and implements visits to physicians, their staff and other

potential referral and business sources. Maintains good account relationships and

implements innovative selling ideas and methodologies
Reports on key activities and communication through company approved CRM tool
Meets company requirements for base level of admissions, surgeries and/or outpatient

visits. Monitors outcomes of volume growth activities to identify process improvement

opportunities
Communicate operational and service issues to hospital leaders and improvements
requested or suggested by physicians. Conducts follow-up with all involved in issue

resolution
Participates in the development of hospital service line marketing plans, physician
recruitment/retention plans and outreach activities intended for identified physician

audience
Carries out other duties and responsibilities as assigned/required

Benefit Highlights:

Challenging and rewarding work environment Competitive Compensation and Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! Tuition Reimbursement More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquarters in King of Prussia, PA, and UHS have 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.


Qualifications:

Qualifications:

Operates departments of responsibility in such a way as to meet the fiscal goals of the organization.
Implements value added programs and services. Manages the satisfaction of department customers to

include patients, employees and physicians through effective communication and appropriate

responsiveness to customer issues.



In conjunction with C-Suite, develops outreach objectives based on facility strategic
plan. Demonstrates knowledge of the hospital and competitor strengths and weaknesses

regarding service lines, technology, and physicians. Provides solutions for increasing

the hospital's position competitively within assigned areas



Performs research on physicians to determine potential for hospital and ambulatory
utilization. Oversees creation of a target list of physician contacts whose business is

desired by system. Plans and implements visits to physicians, their staff and other

potential referral and business sources. Maintains good account relationships and

implements innovative selling ideas and methodologies



Reports on key activities and communication through company approved CRM tool
Meets company requirements for base level of admissions, surgeries and/or outpatient

visits. Monitors outcomes of volume growth activities to identify process improvement

opportunities



Communicate operational and service issues to hospital leaders and improvements
requested or suggested by physicians. Conducts follow-up with all involved in issue

resolution



Participates in the development of hospital service line marketing plans, physician
recruitment/retention plans and outreach activities intended for identified physician

audience



Carries out other duties and responsibilities as assigned/required

Education

Bachelor's degree required. Master's degree preferred Solid knowledge of hospital operating environment needed Minimum of seven years of experience in healthcare sales or network development environment. Experience in
physician relations, network, marketing, or business development preferred
Thorough knowledge of physician, hospital and healthcare issues including managed care/reimbursement,
practice operation issues, credentialing, recruitment, and governance
Understanding of standards and laws applicable to physician recruitment, planning and business development

Physical and Sensory Requirements:

Ability to interpret and consider physician volume and payer mix data in the development of an overall hospital
and market positioning
Effective project management and plan execution skills with the ability to respond to multiple competing
priorities
Strong communication and presentation skills. Ability to communicate in English, both verbally and in writing Additional languages preferred Capacity to articulate change/value propositions to physicians and their staff and interact with hospital and
corporate colleagues regarding compliance and adherence to regulatory guidelines
Excellent human relations skills with the ability to impact and influence results Little to no guidance provided by Supervisor on a daily basis

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

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Pay Transparency

- To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience