Job Description

Position Purpose

The Hospitality Manager provides leadership, coaching, training and overall management of the front of the house and servers. The Hospitality Manager works closely with the Back of House Manager/Quality Manager to ensure quality dining service to all residents and guests. The Hospitality Manager will be committed to service creating a positive and collaborative work environment.

Education and Experience

: Check the

Minimum

requirements for education and experience. The education or experience preferred may be listed on the life provided.

Education:

Experience:

Basic Skill Set

Technical

Field Supervision

High School or GED





None





None





High School plus Specialized Training





3mo - 1 yr





3mo - 1 yr





(Minimum 6 mos. to 2 yrs)





X



0-2 yrs



X



0-2 yrs



X



Associate Degree





1-3 yrs





1-3 yrs





Bachelors Degree



3-4 yrs





3-4 yrs





Masters Degree





5-7 yrs





5-7 yrs





Ph.D.





8-10 yrs





8-10 yrs





MD





10+ yrs





10+ yrs





Certification:







Preferred:



Associates or bachelors in hospitality or similar preferred









Other knowledge, skills, abilities required:



Front of House experience, excellent customer service skills, hospitality experience, leadership experience