Job Description

Process a set amount of book, journal, and other content, some of which is moderately complex, with minimal reference to additional resources (including training materials and procedural documentation) and with minimal support from more senior production team members. Ability to manipulate PDF, XML, and EPUB files. Identify, troubleshoot, and solve routine problems with files and how they interact with the production system. Resolve Live Agent tickets as assigned. Remediate routine metadata errors. Continue to actively learn about scholarly publishing industry standards (especially those related to metadata and accessibility) through self-guided instruction, formal classes and workshops, and consulting with colleagues. Weave diversity, equity, inclusion and access principles into all aspects of the work. Other duties as assigned. High School Diploma or graduation equivalent. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. Experience working in the digital scholarly publishing industry, particularly working with XML-based production workflows. Knowledge of Adobe Creative Suite, Microsoft 365, at least one XML editor, and common desktop publishing software, such as InDesign. Some experience with PDF, XML, and or EPUB manipulation. Familiarity with U.S. and international accessibility standards for digital content. Excellent critical thinking and communication skills. Outstanding problem-solving skills including using analytics to drive decisions. Creative thinker; embracing new ideas; passionate about developing the potential of Hopkins Press. Inclusive in decision-making and problem-solving. Excel in effective use of resources and keen self-awareness of strengths and weaknesses.

Skills Required