Job Description

Members in this program spend their service time supporting the growth & development of digital skills in the community to help bridge the Digital Divide. With technology becoming increasingly common in everyday life, more community members are being left behind, unable to complete basic digital tasks and skills. Digital Navigators will meet community members 1 on 1 for appointments or drop-ins at assigned sites to teach digital literacy skills, facilitate digital skills practice, or teach online learning skills; members may complete appointments virtually upon arrangement with Program & Site Staff. During service, Digital Navigators will assess community members on their digital skills by 1) observation of digital skills task completion, 2) assessments or skills inventories, 3) in conversation about learner's digital skills goal. Members will accurately complete data collection paperwork for the program the day of an interaction with a learner OR log interactions daily either digitally or physically to complete paperwork at the end of the service week. Members answer questions about the program by phone/email/outreach events to inform the community about the importance of digital skills & will perform other digital literacy related tasks or attend Outreach events as assigned by Program Staff or Site Supervisor - members may be assigned tasks that align with their skillset or scheduling availability. Throughout the service year, members will support their learners' digital skill goals. These skills include: using computers/tablets/smartphones, using & navigating email, how to stay safe online, how to use AI for daily tasks, how to use video chat applications, how to search for jobs, how to navigate & set up 2FA, how to search for info online, accessing & using social media, how to use & navigate new devices, how to set up online bill payment, accessing online health info, how to complete online job applications, how to navigate online forms, and more!

Member Duties :

Support learners by appointment & drop-in to teach & practice digital skills or teach online learning skills, maintain appointment notes including time of interaction, learner's needs, service provided, & outcomes of the service to report to the program, assess learner ability through observation of task completion, assessment/skills inventory, or discussing the learner's digital skills goal, schedule/reschedule learner appointments by phone or email, maintain consistent & professional verbal & written communication with other members, Site Supervisors, or Program Staff, refer learners to library/external organizations for support outside basic digital skills, attend a monthly meeting organized by Program Staff for member development, attend assigned Outreach events to inform the community about program services, some members may be assigned additional tasks for specialized positions based on interest, skill, or availability

Program Benefits :

Health Coverage , Living Allowance , Education award upon successful completion of service , Childcare assistance if eligible , Training .

Terms :

Uniforms provided and required , Car recommended , Permits working at another job during off hours , Permits attendance at school during off hours .

Service Areas :

Technology , Community and Economic Development , Education .

Skills :

General Skills , Computers/Technology , Communications , Education , Conflict Resolution , Teaching/Tutoring .

SUMMARY

Program Type:

AmeriCorps State / National

Program

Digital Navigators of Larimer County Libraries

Program Start/End Date

01/12/2026 - 12/13/2026

Work Schedule

Full Time

Education level

High school diploma/GED

Age Requirement

Minimum: 17 Maximum: 99

Program Locations

COLORADO

Accepting Applications

From 11/15/2025 To 01/06/2026

To apply :

Phone 970-962-3636


E-mail flannery.lier@cityofloveland.org


Website https://recruiting2.ultipro.com/CIT1029CLO/JobBoard/1a9f4e7d-ecfd-4986-bc53-146c

Contact

Flannery Lier


300 N Adams Ave


Loveland CO 80537


970-962-3636


flannery.lier@cityofloveland.org

Listing ID

127880