Job Description

Compensation Range

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Overview:

DIGITAL MARKETING COORDINATOR

PHOENIX, AZ

What we offer:

Competitive salary and bonus opportunity Health Benefits within 30 Days; Medical, Dental & Vision Retirement savings program (with company match) Tuition reimbursement Collaborative work environment with opportunity to grow Paid Time Off Dining Discount of 50% off at all Fox Restaurant Concepts and additional discounts at North Italia and The Cheesecake Factory

The Role

The Digital Coordinator plays a key role on the Digital Marketing team, supporting the Digital Marketing Manager and CRM Manager in executing all digital initiatives across the business. This role helps execute all guest-facing creative, marketing, and communications across digital platforms. This role will act as a working partner to all internal teams; Brand Marketing, Creative, IT, Store Operations and work closely with the digital agency.

Responsibilities

Maintain and update all guest-facing digital listings (Google, Apple, Yelp, OpenTable, TripAdvisor, Facebook), ensuring accurate and consistent information across platforms. Coordinate digital setup for new restaurant openings, including website and business listing updates. Brief website updates with creative team for promotions and other business needs. Manage and update brand websites via WordPress CMS. Routinely monitor live sites to ensure content accuracy, address technical issues, and identify opportunities to enhance user experience. Support the CRM Manager in building, testing, and deploying emails and SMS campaigns through Salesforce Marketing Cloud. Report monthly on digital initiatives (website/OpenTable campaigns/email/SMS/QR codes). Manage data imports and maintenance within Salesforce Marketing Cloud. Provide support with OpenTable's marketing tools such as email campaigns and booking experiences. Work with digital agency and third-party vendors. Support paid media campaigns by coordinating the delivery of creative assets and campaign details to the digital agency. Stay current on digital best practices, hospitality technology trends, and emerging marketing opportunities.

Requirements

Bachelor's Degree 1-2 years minimum experience in digital (strong internship experience considered) Excellent attention to detail and a self-starter Microsoft Office CMS web platform experience ex: Wordpress CRM tool experience preferred (Salesforce) Strong analytical skills and data-driven Possess strong organizational skills with the ability to set priorities, multi-task and meet deadlines Google Analytics is a plus

About Us:

Our story begins with Sam Fox, a man passionate about hospitality and endlessly inspired by food and design. He opened his first concept, Wildflower American Cuisine, in Tucson in 1998, and today has introduced dozens of ever-evolving Fox Restaurant Concepts brands. Now, 25 years later, we have 12 unique concepts with over 60 locations across the U.S., including fan favorites like Culinary Dropout, The Henry, Blanco Cocina + Cantina, and more. The Fox Restaurant team is a community of creative thinkers who help bring Sam's concepts to life. We believe the best stories are shared over food, we challenge ourselves to find ways to make our best ideas even better daily, and we keep our people and guests at the heart of all we do. We see every brand as a way for us to connect with and serve those who matter most--our people and our guests.

Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity and E-Verify Employer. Proof of eligibility to work in the United States is required.