At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investing and financial planning.
Join our development team as a support engineer for the Red Hat Ansible Automation Platform (AAP). In this role, you will assist with platform operations, automation development, and tenant support under the guidance of the lead engineer. This position offers an opportunity to grow technical skills while contributing to infrastructure-wide automation initiatives.
Position Responsibilities:
Assist tenants with platform navigation and automation questions during scheduled office hours
Support the development and maintenance of Ansible playbooks, roles, and modules under supervision
Collaborate with development, infrastructure, and security teams to implement automation strategies
Help maintain platform documentation and contribute to onboarding materials
Participate in platform governance activities including RBAC and CI/CD integration
Support troubleshooting efforts and contribute to service restoration strategies
Identify opportunities for improvement and contribute to Infrastructure-as-Code (IaC) adoption
Follow best practices for compliance, security, and scalability in automation tasks
What you have
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Required Qualifications:
5+ years of experience in Information Technology role or 2+ year is a software development role
2+ years of experience with automation tools (e.g., Python, Ansible, Shell scripts) and Git version control
1+ years of experience working with Red Hat Ansible Automation Platform
Good understanding of REST APIs and scripting
Familiarity with Linux environments (RHEL 8/9) and container runtime basics
Willingness to learn and support tenants with technical guidance
Exposure to CI/CD pipelines and automation workflows
Preferred Qualifications:
Bachelor's degree in Computer Science, Engineering, IT, or related field, or an additional 3+ years of relevant experience
Experience working in large-scale environments
Familiarity with Atlassian tools (Jira, Confluence)
Exposure to VMware products and enterprise automation platforms
Understanding of security standards and Role Based Access Control (RBAC)
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
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At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration--so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
* Health, dental, and vision insurance
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