Job Description

OVERVIEW

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An Exceptional Human Services Program Analyst Opportunity

Kitsap County is seeking a

detail-oriented and collaborative Program Analyst

to play a key role in the operational success of County-administered developmental disabilities services. This position offers a unique opportunity to apply analytical, fiscal, and contract oversight skills in a complex public service environment where accuracy, accountability, and partnership are essential.


In this role, you will work at the intersection of data, compliance, and community-based service delivery--supporting providers, coordinating with state partners, and ensuring programs operate smoothly and effectively. Ideal for a human services professional ready to deepen their technical expertise and broaden their system-level impact, this position offers meaningful professional growth within a supportive, mission-driven Human Services Department.

About the program:

The Kitsap County Developmental Disabilities Program supports children and adults with developmental disabilities and their families by providing services that promote inclusion, independence, and meaningful participation in the community. Our work helps individuals with developmental disabilities live full, active, and productive lives in Kitsap County.


The program partners with the Washington State Department of Social and Health Services (DSHS) and Developmental Disabilities Community Services (DDCS) to coordinate a variety of services through local community providers. These services include Early Support for Infants and Toddlers, School to Work, Supported Employment, Community Inclusion, and community information and education supports. This position is an integral part of a collaborative and mission-driven team within the Human Services Department, working alongside internal and external partners to strengthen services and improve outcomes for individuals with developmental disabilities and their families.



As the

Program Analyst

, you will:

Coordinate and manage provider billing and invoicing activities

, ensuring accuracy, compliance, and alignment with County, State, and contract requirements.

Review and analyze fiscal and utilization data

to support payment, reimbursement, and utilization management processes across multiple developmental disabilities programs.

Oversee service utilization and authorization activities

, ensuring appropriate, accurate, and compliant use of State systems related to service delivery and billing.

Monitor contract compliance and quality assurance efforts

, participating in program reviews, evaluations, and documentation of monitoring findings.

Ensure compliance with Federal, State, and County regulations

, applying established policies, procedures, and fiscal controls to program operations.

Serve as a technical resource to contracted providers

, offering guidance on fiscal processes, documentation standards, reporting requirements, and contract administration.

Collaborate with County staff, DSHS, DDCS, and community partners

to resolve service, billing, and documentation issues and support consistent service delivery.

Utilize data management tools, including Excel

, to support accurate reporting, accountability, and effective program administration.


What you bring:

Education & Professional Human Services Experience

+ Bachelor's degree in human services, public administration, social sciences, business, or a related field AND three years progressively responsible professional experience in service program planning and administration. Relevant work experience demonstrating required knowledge, skills, and abilities may substitute for educational requirements. Work experience is essential and cannot be replaced by additional education.

Communication & Interpersonal Skills

+ Strong written and verbal communication skills, including the ability to explain complex fiscal and regulatory requirements clearly and professionally. Proven ability to establish and maintain effective working relationships with contractors, funders, and community partners, including public speaking in small and large group settings.

Technical & Analytical Expertise

+ Demonstrated ability to analyze fiscal, utilization, and program data to support informed decision-making, accountability, and program planning. Proficiency with data management tools such as Excel for tracking, reporting, and analysis.

Program Monitoring & Compliance Experience

+ Experience researching, interpreting, and applying Federal, State, and local regulations, with the ability to ensure compliance across contracts and service delivery systems.

Additional Preferred Qualifications

+ Experience supporting Early Support for Infants and Toddlers, Community Inclusion, Supported or Individual Employment, or School to Work programs.
+ Background in contract monitoring, provider billing systems, or quality assurance activities within a public sector or nonprofit environment.
+ Experience working with developmental disabilities programs, Medicaid-funded services, or partnerships involving DSHS/DDCS is highly desirable.
+ Previous work experience in social services program financing, grant writing/reporting and administration, contract management and program service delivery.
+ Previous experience working in services to adults with developmental disabilities and at least two years working in employment services to adults with developmental disabilities
+ Previous experience working with ADSA WEB ACESS (AWA), ProviderOne, and Developmental Disabilities Community Services (DDCS) waiver's.

OTHER POSITION RELATED INFORMATION

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Who May Apply

: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Criminal Conviction Standards: + The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.

Driving Requirements (If applicable)

The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: +

Category 2

: Driver operates a personal vehicle as an essential function for official County business.
Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours for this position are Monday - Friday, 8:00 am - 4:30 pm (Hybrid). This posting may be used to fill future openings. * Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection.