Job Description

Development Analyst

Non-Exempt

Annualized Salary $57,574-$62,691 DOE

About Us:


Come join Second Harvest Food Bank of Santa Cruz County! We are the first food bank in the State of California, and the second in the nation. We pride ourselves in providing 10 million pounds of food annually to over 70,000 people per month through our network of 150-member agencies and programs. We believe that a thriving community is one where everyone has access to nutritious food to support their health and wellbeing. Our team is dedicated to inspiring and supporting our community to provide nourishment for all community members.


Second Harvest seeks to attract and retain a diverse workforce that brings a broad range of perspectives and experiences to our work. We value lived experience alongside learned experience and we encourage you to apply, even if you don't believe you meet every one of our qualifications. We welcome applications from all qualified individuals, including applicants with a criminal history.

About the position:

The Development Analyst responsible for the oversight, maintenance, and optimization of the Food Bank's donor database systems. This role ensures the accuracy and integrity of donor data while supporting fundraising, stewardship, and reporting needs. The Development Analyst collaborates closely with the Development team and the CEO to enhance donor engagement strategies, streamline processes, and provide data-driven insights to strengthen fundraising efforts.

REPORTS TO:

ChiefDevelopment Officer (CDO)

SUPERVISES:

N/A

JOB SUMMARY

:

Data Analytics and Database Management (70%)

Maintain and oversee Second Harvest's development database systems (Classy and Virtuous); ensuring accuracy, consistency, and security of donor records. Utilize analytics tools to create usable dashboards for the organization to see meaningful data at a glance. Develop key reports, analysis and insights to track donor trends and behavioral patterns. Develop and maintain standardized data entry and reporting procedures. Generate regular and ad hoc reports to support fundraising campaigns, donor stewardship, board reports, and financial reconciliation. Provide training and support to staff on database best practices, queries, and reporting tools. Conduct regular data hygiene, including de-duplication, address updates, and record audits. Stay current on emerging trends, tools, and best practices for nonprofit donor data management.

Donor Research (15%)

Identify prospective individual and corporate gift prospects through proactive research. Research donor information/giving history/background/wealth to provide insight to CEO, Board or CDO. Manage donor search tool(s) to make prospect assignments to support effective cultivation and solicitation efforts.

Support Stewardship Activities and Events (15%)

As assigned, represent Second Harvest with the utmost professionalism at community and networking functions (Rotary, Chamber events, and other service-based organizations), which will require occasional evening and weekends. Assist with special events, press conferences, speaking opportunities, food bank tours, etc. as needed including accepting and tracking RSVPs, maintaining guest lists, and assisting with set-up and post-event duties. Work with community team to set up and manage team pages for various year round campaigns including Holiday Food and Fund Drive.

Other duties as assigned.

QUALIFICATIONS

:


Education and Experience: 2-4 years of experience managing a donor database or CRM system, preferably in a nonprofit setting. A BA/BS degree from an accredited educational institution, or an equivalent combination of education/ experience.


Knowledge/Skills/Ability:


Strong technical skills with database management systems; proficiency in Microsoft Excel and reporting tools. Ability to take initiative, coordinate with others, meet deadlines and follow through in fast-paced environment. Excellent verbal and written communication, organization, presentation and networking skills. Excellent attention to detail and commitment to data integrity. Strong organizational and analytical skills, with the ability to manage multiple projects and deadlines. Ability to train and support staff with varying levels of technical expertise. Ability to work as a part of a team to promote the vision and mission of Second Harvest. Ability to interact positively with a diverse community of staff and volunteers. Ability to prepare clear and concise written reports and verbal presentations. Ability to handle confidential information.

Additional Requirements:


It is the responsibility of all SHFB personnel to participate in our Food Safety/Food Defense programs. Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Commitment to serving vulnerable populations and ending hunger in Santa Cruz County Demonstrate full adherence to the Code of Conduct and all policies/procedures related to compliance. Adherence to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Ability to meet the following physical requirements with or without reasonable accommodation: + Able to hear conversations on the phone and in-person. The person in this position frequently communicates with donors who have inquiries; must be able to exchange accurate information in these situations.
+ Must be able to sit at a desk or in a vehicle for long periods of time to perform certain job functions.
+ Be able to read, write, and interpret written reports, documents and manuals.
+ Able to safely lift or carry items weighing up to 20 pounds.
+ Bi-manual dexterity and able to use a computer keyboard.
+ Frequent standing and sitting throughout the day.
+ Use hands to manipulate, handle, feel, and control items or equipment, including laptop computer and motor vehicle.
+ - Climb up or down stairs.
- The person in this position needs to occasionally walk to various community event site locations.
+ Given the front-line nature of our work, there will be instances where staff are required to work a flexible schedule in order to respond to community needs. Advanced notice will be provided.
+ In instances of a federal, state or locally declared emergency, Second Harvest is considered an essential service and emergency responder; all its employees may be called in to perform regular or emergent duties.

JOB DETAILS:

This is a full-time (on site), regular, non-exempt position with an hourly rate of $27.68 to $30.14 (annualized to $57,574 to $62,691), depending on education and experience.

STANDARD WORK SCHEDULE

: Hours are most commonly Monday-Friday from 8:00 AM - 5:00 PM, however, occasional weekend and evening work may be required

WORKSITE:

800 Ohlone Parkway, Watsonville, CA 95076

Benefits:

We offer competitive salaries and benefits and a rewarding work environment

.

PAID TIME OFF:

new hires accrue three weeks of vacation time in their first year of service, in addition to paid 10 company holidays, and 12 sick days, per year.

HEALTH AND WELLNESS:

4 Gold-rated medical plans: employer covered at 90%-80% depending on the plan. 100% employer-paid benefits for employee Vision, Dental, Life, Long-Term Care, Long-Term Disability, Accidental Death & Dismemberment and Employee Assistance Program Employer subsidized vision and dental insurance for dependents. AFLAC supplemental plans Health Care and Dependent Care Flexible Spending Accounts Supplemental coverage on Life and AD&D plans. Pet Insurance

FINANCIAL BENEFITS:

403(b) Retirement Plan with generous employer contribution. Tuition reimbursement program

To Apply:

Please submit a cover letter and resume by

11:59PM on 12/12/2025

at www.thefoodbank.org/careers.


All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.


Second Harvest is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


Second Harvest will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Second Harvest is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.