The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a dynamic
Destination Planning Manager
to join the Sales and Events Team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world\'s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. In this role, you will actively promote the services and facilities of the resort to all customers and guests and cross sell the other products within the company brands. This unique position is hybrid supporting both the Sales, Marketing and Events Departments. The ideal candidate will have at least two (2) years\' experience in either Sales or Events, be able to handle high-pace and volume, create WOW discovery visits and elevate client experiences for Grand Wailea customers. Want to learn more?
, , , What will I be doing? As a Destination Planning Manager, you would be responsible for supporting both the Sales, Marketing and Events Departments. Specifically, this includes but is not limited to:

• Develop future and repeat business contributing to the profitability of the hotel through planning and executing Discovery Visits for remote managers, while partnering with on property group sellers to elevate the experience.
• Contribute to the selling strategy of the hotel, and manage the departments\' adherence to achieving that strategy
• Understand the competitive market place and implement approaches to ensure the resort stays ahead in the local market
• Ensure Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively

Group and Leisure Sales

• Support remote group sales managers with site visit execution
• Support leisure team with travel advisor discovery visits, when needed
• Assist on property sales managers with elevating the customer experience for discovery visits and familiarization tours

Marketing

• Planning public relations itineraries in respect to the story angle and publication (provided by the GWR Marketing MGR)
• Planning influencer and tastemaker stays
• Planning items for any familiarization and site visits for agency partners

Catering and Events

• Support Catering and Events Managers with handling pre-planning visit details pre-arrival to visit

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We\'re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We\'re leaders in our industry and in our communities.
• Teamwork - We\'re team players in everything we do.
• Ownership - We\'re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits

• Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage -for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs