Job Description

Job Title: Desktop Support Technician

-----------------------------------------

Location:

Columbia, SC

Position Type:

Contract

Duration:

12 Months

Schedule:

Monday-Friday | 8:00 AM - 5:00 PM (1-hour lunch break)


###

Physical Requirements

Ability to exert

50 lbs occasionally

Ability to exert

20 lbs frequently

###

Job Summary

A organization is seeking a skilled Desktop Support Technician to provide on-site IT support at its headquarters location. Working under general supervision, this role supports desktop operations, endpoint deployments, and user technical assistance while ensuring compliance with established IT and asset management standards.


###

Key Responsibilities

####

Daily Responsibilities

Build and deploy desktops, laptops, and tablets using

Microsoft Endpoint Configuration Manager (MECM)

Verify successful endpoint builds by ensuring:

+ BitLocker encryption keys are stored in

Active Directory

and

Intune

+ MECM Client is installed and operational
+ Devices remain connected to the network for at least

2.5 hours

post-build
Ensure all required software listed on build sheets is installed Provide technical support for endpoint hardware and software issues Diagnose, troubleshoot, and resolve user-reported issues; document work in the

Help Desk ticketing system

Perform routine maintenance and coordinate vendor repairs as needed Track and document all assigned IT assets (desktops, laptops, tablets, monitors, printers, scanners, docking stations) in the designated

IT Asset Management System

Assist with the removal, disposal, and salvage of obsolete equipment per established procedures Support endpoint deployments for new and existing end users Perform other related duties as assigned
####

Monthly Responsibilities

Ensure all backup tablets are connected to the network via patch cable to receive monthly security updates Power on tablets and connect them starting the

second Friday of each month

through

12:00 PM the following Wednesday

Log in using the local account prior to shutdown on Wednesday Ensure iPads are powered and connected for the same update window (login not required)
###

Required Skills & Experience

4+ years

of experience supporting desktop and networked systems

4+ years

of experience with computer deployment, operation, and repair

4+ years

of experience with hardware and software installation

4+ years

of hands-on experience with

Microsoft Endpoint Configuration Manager (MECM)

Strong knowledge of desktops, laptops, tablets, printers, and scanners
###

Preferred Skills

Experience working with a

Help Desk ticketing system

Familiarity with

NTS Network

Experience with

Active Directory

and/or

Microsoft Intune

###

Education

High School Diploma

(required)

Associate's or Bachelor's degree

in a related field preferred

+ Relevant education may substitute for required work experience

For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.



About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.