Job Description

Date:

Dec 3, 2025

Location:

Indianapolis, IN, US, 46202

Organization:

HHC

Division:

Eskenazi Health

Sub-Division:

Hospital

Req ID:

24705

Schedule

: Full Time

Shift

: Days





Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

---------------


Exempt

Make an Impact Every Day

----------------------------


Join our team and help keep Eskenazi Health running smoothly by ensuring the secure and efficient operation of endpoint devices--PCs, laptops, scanners, printers, and more. As a Desktop Support Specialist I, you'll be the go-to problem solver for end-user issues, support technology deployments, and contribute to innovative solutions that improve patient care and staff efficiency.

What You'll Do

------------------


Deliver exceptional support for all endpoint devices across Eskenazi Health. Troubleshoot and resolve technical issues, recommending improvements when needed. Collaborate with peers and assist with projects, testing new solutions, and root cause analysis. Maintain accurate documentation and knowledge resources. Provide outstanding customer service, including on-site support when necessary. Participate in an on-call rotation to ensure 24/7 system reliability. Follow ITIL best practices and meet departmental SLAs.

What We're Looking For

--------------------------

Education/Experience:

Associate's degree in Computer Science or related field OR 3+ years of relevant experience in a hospital or large institution.

Certifications:

A+/Net+, MCSE/MCSA, CNE, PMI/PMP (preferred).

Other:

Valid Indiana driver's license per Eskenazi Health policy.

Why Eskenazi Health?

------------------------


Be part of a mission-driven organization: Advocate, Care, Teach, Serve*--with a focus on Marion County's most vulnerable populations.
Work in a collaborative environment where your ideas matter. Opportunities for growth and continuous learning.


Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.

Nearest Major Market:

Indianapolis