Job Description

Minnesota - Other


Hollstadt Overview


Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.




Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.




By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.

Role:

Desktop Engineering Operational Admin

Location:

Onsite 5 days/week to start

Contract Duration:

12/1/2025 - 12/31/2026

Rate:

Up to $47.52/hour, dependent on skills and qualifications

JOB SUMMARY

The IT Desktop Engineering Operational Admin is responsible for supporting and enabling enterprise endpoint management solutions, primarily utilizing SCCM/MECM, Microsoft Intune, and JAMF as the MDM for macOS and mobile devices. This role ensures secure, standardized, and efficient deployment, monitoring, and support of desktop infrastructure across the company, contributing to operational excellence and exceptional airport experiences.

RELATIONSHIPS

Supervisory - Assistant Director, Client Services


Organizational - Frequent contact with and IT and company staff.


External Business - Occasional contact with vendors.

Job Duties

Endpoint Management & Imaging

Deploy, build, and maintain standardized, secure images for Windows, macOS, and other platforms using SCCM/MECM and JAMF. Develop and maintain task sequences in SCCM for OS deployment, application packaging, and patching. Support Intune for compliance policies, light provisioning, and remediation scripting.

Operational Support & Incident Management

Provide Tier 2/3 escalation support for endpoint, application, and hardware issues. Deploy predetermined solutions for customer requests Maintain systems patching, packaging, and asset management and maintenance of Endpoint Management Systems

Governance & Security

Apply and manage Group Policy Objects (GPOs) and migrate to cloud-based CSP policies as needed. Ensure endpoint security, compliance, and alignment with client's IT and security standards. Collaborate with infrastructure and security teams to maintain secure, resilient desktop environments.

Software Distribution & Monitoring

Enable and manage software deployment, patching, and updates using SCCM, Intune, and JAMF. Monitor desktop infrastructure to ensure system availability and performance. Architect and govern the software distribution platform for secure and efficient delivery.

Documentation & Knowledge Management

Create and maintain technical documentation, SOPs, and knowledge base articles. Communicate platform changes and best practices to support and engineering teams.

Continuous Improvement & Strategic Projects

Identify and implement process improvements to reduce complexity and incident volume. Participate in the design and operationalization of multiple IT projects in a fast-paced environment. Engage with third-party vendors for support, licensing, and maintenance renewals.

Minimum Qualifications

Bachelor's Degree in Computer Science (preferred) or Associate's Degree with relevant experience. 3-5 years of experience in desktop engineering or endpoint management. Novice-level knowledge of SCCM/MECM, Microsoft Intune, and JAMF Pro. Intermediate scripting skills (PowerShell preferred). Experience with Windows Autopilot, Apple Business Manager, Azure AD Join, and Hybrid Join. Demonstrated experience in incident management, platform governance, and cross-team collaboration. ServiceNow or ITSM tool experience.

Desirable Qualifications

Previous experience in aviation or public sector environments. Experience documenting user requirements. Knowledge of project management methodologies. Microsoft 365 Certified: Endpoint Administrator Associate Experience migrating from on-premises to Intune co-management and Azure AD join.

Individual Contributor Competencies

Customer Focus - Building strong customer relationships and delivering customer-centric solutions Resourcefulness - Securing and deploying resources effectively and efficiently Ensures Accountability - Consistently achieving results, even under challenging circumstances Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Values Differences - Recognizing the value that different perspectives and cultures bring to an organization Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences Persuades - Using compelling arguments to gain the support and commitment of others Courage - Stepping up to address difficult issues, saying what needs to be said Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Being Resilient - Rebounding from setbacks and adversity when facing difficult situations








Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. With three different medical plans to choose from, you can enroll in the coverage you need from individual to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers on-demand training through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects. Many of our courses apply towards continuing education credits and we have an entire training hub dedicated to upskilling in Artificial Intelligence (AI).

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we'll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we'll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.