Job Description

Who We Are:

At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.

What We Do:

Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!

Why You'll Love Working Here:

We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.

Procedure:

The job description and responsibilities are defined for Check Out Medical Receptionist in the Dermatology department at Murfreesboro Medical Clinic below:

Job Title

Dermatology Check Out Medical Receptionist

To provide clerical support in the Dermatology Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Working Conditions

Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.

Job Responsibilities

Represent MMC in a courteous and professional manner Greet guests and incoming calls in a polite, prompt, and helpful manner Take accurate messages which include all required information Process voicemails Be at your workstation on time and prepared to start the day Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently. Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients Answer questions regarding patient appointments or other matters. Schedule, coordinate and reschedule patient appointments as instructed by providers. Screen calls and direct to appropriate staff member. Obtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursement Provide prompt, efficient, and accurate patient service Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach Keep your work area and the clinic clean. Be knowledgeable of and adhere to all HIPAA and OSHA guidelines. Be knowledgeable of and adhere to all MMC policies and procedures. With instruction, perform other duties as required or assigned

Required Skills

Excellent customer service skills Strong skills in communicating effectively with co-workers, providers, and patients Ability to conduct daily functions in an appropriate, professional, and compassionate manner Ability to manage/prioritize multiple tasks in an efficient and timely manner Teamwork attitude Flexibility to respond to changing demands Ability to react calmly and competently in stressful situations Effectively utilize computer systems and programs that are necessary to complete daily tasks

Education/Experience Requirements

High School diploma or GED

Experience preferred but not required

MMC Vision, Mission, and Values

Our vision

is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.

Our mission

is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.

Our values

guide our actions as we strive to carry out our mission.


A

progressive

approach to advances in medicine and changes in the health care delivery system

Responsive

to patient and community needs

Collaborative

with other physicians, hospitals, allied health providers and the community in improving health care

Professional, ethical

and

socially responsible

Team-oriented

management and leadership A

positive, open

and

responsive

work setting






* This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.