Job Description

Introduction

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The Department of Health Services (DHS), Division of Quality Assurance (DQA), is recruiting for a Deputy Division Administrator. DQA is responsible for protecting and promoting the health, safety, and welfare of residents living in and being cared for in regulated health care facilities.



This position offers the option to work remotely up to 3 days per week and is headquartered in the 201 E. Washington Ave. office in downtown Madison. This schedule may vary based on training or operational need. Additionally, occasional travel and overnight stays may be required to attend trainings and conferences.


As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months. Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service. Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package! Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings. Well Wisconsin Wellness Program. A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
Public Service Loan Forgiveness Program employer.

Position Summary

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As the Deputy Administrator, you will be responsible for the operational tasks of the Division including technical supervision of DQA Bureau and Office Directors and the administrative services unit. In this role, you will function as the Chief Operating Officer and assume leadership of the Division when the Administrator is absent. You will be responsible for:

Establishing, maintaining, and improving the operations infrastructure of the Division. Managing complex fiscal, personnel, and information technology matters, along with working to continuously improve quality. Managing administrative support services and staff necessary to produce the work of the Division. Oversight of DQA's strategic plan, which correlates with the Department strategic planning processes. This includes proactive strategic planning to assure and improve the health, safety and welfare of Wisconsin consumers who utilize health care services. Establishing, maintaining, and improving the operational systems required to carry out this mission.

Salary Information

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The starting pay is up to $59.88 per hour (approximately $124,500 annually), plus excellent benefits. A 24-month Career Executive trial period is required.


Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. For current employees transferring or promoting into this role, the current compensation plan allows an increase up to the $59.88 per hour rate or an increase up to $6.48 per hour from the current pay rate. This position is classified as a Health Services Manager and is in pay schedule and range 81/01.

Job Details

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All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice. Mileage reimbursement to the employee's headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process. DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Qualifications

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Minimally qualified applicants will have all of the following:

Experience formally supervising other managers within a large, complex, and highly regulated human services, health care, or governmental organization. Experience providing oversight of day-to-day operations (e.g., operational purchases, ad hoc program requests, personnel issues, etc.). Experience managing and coordinating administrative functions required for operating an organization such as overseeing complex budgets (i.e. long-term financial planning, using budget as a tool for operational goals, etc.), developing programs, monitoring compliance, strategic planning, etc. Experience with strategic planning or project management activities related to process improvement initiatives. This includes analyzing and evaluating operational or organizational programs issues, effectiveness, and activities in various areas of an organization.

Well-qualified applicants will also have one or more of the following:

Experience interpreting and applying federal and state statutory and administrative code requirements including Title XVIII, Title XIX and Clinical Laboratory Improvement Amendments. Experience developing and maintaining relationships with various internal and external executive level partners (e.g., organization or agency leadership, regulators, consumers/advocacy groups, elected or other governmental officials, etc.). 5 or more years of experience overseeing other managers or executive leaders in achieving and advancing overall program goals.


Your letter of qualifications and resume are limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

How To Apply

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Applying is easy! Click "Apply for Job" to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.



Helpful Information:

Once your application is submitted, no changes are allowed. Click "Save" to allow changes to your application as needed before submitting by the deadline. You may want to save a copy of the job posting for referencing after the deadline. Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related to this position. Current or former permanent, classified, state employees must complete the online application process to be considered. If viewing through an external site, please apply directly at Wisc.Jobs. For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Mike Sansom in Human Resources at MichaelJ.Sansom@DHS.Wisconsin.gov.


DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans' hiring programs with the WI Department of Veteran's Affairs, click here.

Deadline to Apply

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The deadline to apply is October 31st, by 11:59 pm.



Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am - 4:30 pm. Late or incomplete applications will not be accepted.