Job Description

ABOUT US



All Care Health Center's mission is to provide affordable, comprehensive, high-quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community's well-being.



We offer a comprehensive benefits package, including:
Eligibility for student loan forgiveness; Medical, Dental and Vision Insurance; Generous time off including: + Paid Time off (PTO) and Personal days
+ 10 paid holidays, including your birthday!
Employer paid Life Insurance and Long Term Disability; 401(k) match up to 4%, and more!



POSITION OVERVIEW



The Dental Treatment Coordinator ensures a seamless and positive patient experience by bridging communications between patients, providers, and the front office.



SCHEDULE AND PAY



This is a full-time (40-hour) position. Monday- Friday 8:00 AM- 5:00 PM



Pay Range: $20-25/hour, based on experience and education level.



DUTIES
Responsible for coordinating and educating patients about treatment plans. + Creates treatment plan in Epic
+ Reviews and explains treatment plans to patients in a clear, professional, and compassionate manner
+ Discusses procedures details, sequence of care, and estimated timelines with patients
+ Ensures patients understand their treatment options and answer any related questions
Responsible for creating and managing financial arrangements with patients. + Presents financial estimates and payment options
+ Assists patients in understanding insurance coverage and out-of-pocket costs.
+ Coordinates financial arrangements, including payment plans when applicable
Ensures accurate patient records, treatment plans, and scheduling in Epic. + Verifies insurance benefits and financial information in Epic is accurate
+ Ensures treatment plans are current and accurate
+ Schedules patient appointments according to provider recommendations and office protocols
+ Tracks and follows up on pending treatment plans to improve case acceptance
+ Supports front desk operations as needed, including patient check in/out and phone communication
Collaborates with the Dental Clinic Manager, clinical team, and administrative staff to maintain a consistent patient flow.



QUALIFICATIONS
High school diploma or equivalent (required); dental or healthcare administration training preferred. Minimum 1-2 years of experience in a dental office or similar healthcare environment. Knowledge of dental terminology, treatment planning, and insurance processes preferred. Proficiency with dental practice management software and Microsoft Office tools.



At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.



This employer participates in E-Verify, a federal program that confirms employment eligibility for all new hires. Upon accepting a job offer, you will be required to complete a Form I-9 to verify your identity and employment authorization to work in the United States.



If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at (712) 325-1990.