Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist/Billing professional to join our dynamic dental practice. The ideal candidate will play a crucial role in ensuring smooth operations at the front desk while managing billing and administrative tasks. This position requires strong communication skills, attention to detail, and a solid understanding of dental terminology, dental insurances, and Dentrix dental software.

Duties

Greet patients warmly and manage the front desk operations, ensuring a welcoming environment. Schedule appointments and manage patient flow efficiently. Handle patient inquiries and provide exceptional customer service. Verify insurance information and assist with insurance claims processing. Maintain accurate patient records in compliance with HIPAA regulations. Perform dental billing using CDT coding. Review documentation for accuracy and completeness before submission. Collaborate with clinical staff to ensure care plans are communicated effectively. Utilize Dentrix for patient management. Utilize Dental Intelligence and Mango software for patient communication. Assist with filing, record keeping, and clerical duties as needed. Aid the clincial team as needed to ensure good patient flow.

Skills

Proficiency in dental billing and coding practices including knowledge of CDT coding. Adept in use of Dentrix. Strong computer skills including Microsoft Office proficiency and typing abilities (10 key typing preferred). Excellent phone etiquette and communication skills for effective patient interaction. Bilingual capabilities are a plus to enhance patient service experience. Previous experience in a dental office or clinic setting is highly desirable. Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment. Strong organizational skills with experience in dental administrative support or office management. Join our team to contribute to providing exceptional dental care while ensuring efficient administrative support within our practice.
Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: No more than 38 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off
Work Location: In person