Job Description

About Us

We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would.

As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies.

About This Role

We are overwhelmed with inbound interest from dental practices and are looking for a Dental Operations Manager who can join us in our New York office to lead our operations as we scale across the country.

Our ideal candidate has worked in dental offices as an office manager and has a thorough understanding of dental billing, as well as front office operations. Our ideal candidate is incredibly ambitious, and looking for very fast career growth - and is not afraid to work very hard to achieve it.

In this role, you will get to wear many hats:

Account Management:

become an expert on our AI products and advise existing customers on how to get the best value out of them. Make strategic upsells and cross-sells in the process.

Inbound Sales

: you will conduct sales demo calls to educate practices about our product. To be clear, you will not have to generate leads yourself. We have hundreds of dental practices waiting to speak with us. Your job will be to educate them after they reach out to us, and to close sales.

AI Innovation:

you'll have the opportunity to pitch ideas for our engineering team to build, and train our AI's which are used by offices across the country.

Pitch in wherever needed:

if our AI has an escalation that needs an experienced dental office manager to deal with, you will pitch in to carry out some tasks yourself.

Qualifications

Strong understanding of dental front office and back office operations, and dental billing. Very tech savvy: familiar with most dental office technologies (PMS's, billing systems, comms software, etc). Has worked in a dental office for at least 2 years. Preferred but not required: prior experience selling software or products to businesses. Exceptional communication skills.

Compensation

This role will start off as a paid contract position and convert to full time after the first 1-2 months depending on performance. Please note that this role is in office in Manhattan, New York.

Job Types: Full-time, Contract

Pay: $60,000.00 - $140,000.00 per year

Work Location: In person