Job Description

We are looking for the right person to join our team!

We are a private practice with the greatest patients. We focus on quality ethical care with an emphasis on patient experience and taking care of people for life. We are looking for an energetic, fun, hardworking, experienced office manager. Someone who can navigate the world of insurance with a confident smile and just as easily as they can help a nervous new patient feel at home.

Office Manager

Duties:

Host the morning huddle every day with an update on the office and review any significant information of the day (patient milestones, collections needed for the day, outstanding treatment)

? Post payments from EOBs, follow up on insurance claims, maintain patient billing and A/R

? Present complex treatment plans to patients (shared responsibility with other front desk associates). The ability to understand clinical terms is necessary as well as the ability to explain the treatment to patients so they are able to understand and schedule.

? Prepare the amount to be collected from the patient daily

? Maintain staff records and training

? Coordinate monthly staff meetings to review the month behind and the month ahead

? Gather patient feedback to ensure continued wonderful experiences for the patient

? Complete performance reviews of staff alongside the dentist

? Resolve any arising patient issues using conflict resolution and de-escalation

? Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.

? Develop and implement office budgets and manage the procurement of general office supplies and equipment.

? Ensure compliance with all relevant state dental laws, ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.

? Ability to pass a background check

? Other duties as assigned

Education: Bachelor's degree(Preferred)

Experience:

? Management: 2 years (Required)

? Dental office: 2 years (Required)

? Dentrix: 1 year (Preferred)

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Benefits:

401(k) Employee discount Paid time off
Experience:

Management: 2 years (Preferred)
Work Location: In person