Job Description

Dental Office Assistant / Office Manager

(Billing, Authorizations, Scheduling & Treatment Planning) - Bergen County, NJ

Location: Bergen County, NJ

Schedule: Full-time

Compensation: $25-$30 per hour, based on experience

About Our Practice

We are a patient-centered dental office in Bergen County looking for a reliable, organized, and friendly Office Assistant / Office Manager to help keep our front office running smoothly. The ideal candidate has experience with medical/dental billing, insurance authorizations, scheduling, and treatment planning and enjoys working with patients and a close-knit team.

Key Responsibilities

Front Desk & Patient Relations Greet patients, check them in/out, answer phones, and respond to messages Verify and update patient demographics, insurance information, and forms Provide excellent customer service and help patients feel comfortable Scheduling & Coordination Schedule and confirm appointments and follow-up visits Coordinate provider schedules and daily workflow Reduce no-shows through reminders and follow-up calls/texts Billing & Insurance Enter and review charges for accuracy Submit dental/medical insurance claims electronically Post insurance and patient payments; follow up on unpaid claims Prepare patient statements and discuss balances professionally Authorizations & Eligibility Verify insurance eligibility and benefits prior to visits or procedures Obtain prior authorizations/pre-certifications as needed Communicate with insurance companies regarding coverage and approvals Treatment Planning Work closely with the dentist to prepare and present treatment plans Review recommended procedures, estimated costs, and insurance coverage with patients Explain copays and out-of-pocket responsibilities clearly and professionally Coordinate and schedule multi-visit or phased treatment plans Follow up with patients who have pending treatment to support case acceptance
Qualifications

Prior experience in a dental or medical office (strongly preferred) Knowledge of insurance billing, authorizations, and scheduling Familiarity with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus Strong communication skills (phone and in-person) Comfortable discussing estimates, copays, and balances with patients Detail-oriented, organized, and able to multitask in a fast-paced environment Bilingual (English/Spanish) a plus, but not required
Compensation & Benefits

$25-$30 per hour, depending on experience and responsibilities Paid time off (PTO) Paid holidays 401(k) plan Supportive, family-friendly work environment
How to Apply

Please send your resume and a brief note about your experience with billing, authorizations, scheduling, and treatment planning to:

Email: cdemaria@admsnj.com

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Paid time off
Work Location: In person