Job Description

Job Title: Front Office Insurance Coordinator

Company: Pinnacle Peak Dental Care

Location: 21803 N Scottsdale Rd. Suite 260 Scottsdale, AZ 85255

Employment Type: Full-Time

About Us: Pinnacle Peak Dental Care is a family owned, patient-focused practice dedicated to providing high-quality dental care in a friendly and professional environment. We're looking for a motivated and organized individual to join our team as a Front Office Insurance Coordinator to ensure our patients have the best possible experience from the moment they walk through the door.

Key Responsibilities:

- Greet patients warmly and check them in/out for appointments.

- Verify patient dental insurance benefits prior to appointments and update patient records accordingly.

- Accurately submit insurance claims electronically with proper attachments and narratives.

- Track, follow up, and appeal unpaid or denied claims in a timely manner.

- Post insurance payments and adjustments to patient accounts.

- Communicate clearly with patients regarding insurance coverage, co-pays, and out-of-pocket responsibilities.

- Maintain detailed documentation of all insurance correspondence.

- Work closely with the front desk team to ensure accurate scheduling and financial arrangements.

- Keep current with insurance regulations and policies affecting dental claims.

- Provide support in answering phones, scheduling, and greeting patients when needed.

- Schedule and confirm patient appointments, optimizing the schedule for efficiency.

- Verify and process insurance claims, ensuring accuracy and compliance.

- Collect payments and maintain accurate financial records.

Qualifications:

- High school diploma or equivalent; additional education in healthcare administration is a plus.

- Prior experience in a dental front office setting is required.

- Proficiency with dental software Eaglesoft is an advantage. - Strong communication and interpersonal skills.

- Excellent organizational skills and attention to detail.

- Ability to multitask in a fast-paced environment.

What We Offer:

- Competitive pay (based on experience)

- Dental benefits for staff and immediate family

- Health Insurance

- Paid time off and holidays

- Opportunities for professional growth and development

- A supportive and positive work environment

How to Apply:If you're ready to be a part of a dedicated and caring team, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you'd be a great fit for this role.
Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

Employee discount Health insurance Paid time off
Experience:

Customer service: 1 year (Required) Dental office: 1 year (Required)
Ability to Commute:

Scottsdale, AZ 85255 (Required)
Work Location: In person