Job Description

We are looking to add additional support to our Front Desk team!

For the past 34 years, our practice has grown and thrived, and this growth has created the need for expanded staff. We are seeking an individual who is well-presented and has excellent communication skills, with either medical or dental experience. We are looking for someone who has a proven track record of being reliable, energetic, lots of common sense and enjoys making a difference in the lives of others. This person is friendly, highly organized and works well with all personality types. We will train you in the most effective ways to provide the services you are hired to do, so that you will be well prepared for success.

Apply only if this sounds like a great fit for you; you are creative, energetic, great with people, and someone who takes initiative and able to multitask.

Dental Front Desk Job Responsibilities:

Follow the New Patient Experience in order to make a positive first impression with patients both by phone and in person. Exercise good team work, have mutual respect for the team, partner with team to create an exceptional experience for the patient. Coordinate patient scheduling and flow throughout the day. Present financial arrangements to patients. Enter all patient information into the computer software system accurately, ensuring that we have the most updated information on file for each patient. Record all charges and payments to patient accounts; be able to complete and explain third party financing options to patients. Follow payment policy by collecting payment from patient at time of service. Assist patients in completing new patient health history forms; verify patient information is correctly entered into the system. Contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely. Maintain HIPAA compliance. Actively ask existing patients to refer friends and family members to the practice. Respond to patient appointment requests made via voicemail, the practice website and external vendors as quickly as possible. Prepare and participate in daily huddles to ensure that each day flows smoothly.

Dental Front Desk Job Requirements

Computer efficiency. Excellent communication skills, written and verbal. Front desk skills/experience preferred.

Job Type:

Full time, average 34-36 hours per week.

Hours:

Monday, Wednesday, Thursday: 7:40 am to approximately 5 pm Tuesday: 7:40 am to approximately 6 pm Friday, Saturday, Sunday: Office Closed

Benefits:

Health Vision Dental PTO 401k
Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Work Location: In person