Job Description

Please review the complete posting for important application instructions.

East Cooper Community Outreach (ECCO) is currently hiring for

Dental Assistant.

About East Cooper Community Outreach:

Founded as an emergency relief effort in 1989 after the devastation from Hurricane Hugo, East Cooper Community Outreach (ECCO) has since grown into a permanent resource for the community with a mission to provide assistance, guidance, and resources to help our neighbors navigate through life's challenges. Annually, over 1,500 families receive help through ECCO's Wellness Pantry, Financial Assistance, Dental & Medical Clinics, Prescription Assistance, Clothing Closet, Asset Development Program, and other services. Enhanced through personal interactions with staff who provide individualized support and coaching for each client, ECCO meets each client where they are and helps them navigate the challenges they are facing with care and compassion. ECCO is also a place where people who want to help their neighbors can find meaningful ways to share their time, talent, and treasure. Each month, more than 200 local neighbors give their time, volunteering at ECCO's main campus and Clothing Closet. For more information, please visit www.ECCOcharleston.org.

Position Summary

The As Needed Dental Assistant will serve in two primary roles based on scheduled services. The first role is as a Dental Assistant to our dental providers and students. The secondary role is serving as a receptionist receiving and scheduling patients for treatment, following up with patients post treatment, entering and maintaining records and ensuring the clinic is stocked, sterilized and prepared for services.

Team ECCO

All members of Team ECCO must maintain the utmost professionalism to uphold organizational standards of excellence, protect client/patient confidentiality, and positively and professionally represent the organization in the community. All positions require an appreciation for service to the community, empathy for our clients, a passion for ECCO's mission, and a commitment to our core values of compassion, collaboration, respect, and integrity. Because all team members may interact with clients, volunteers, staff, community partners, donors, and ECCO board members, they must possess excellent communication and interpersonal skills.

Reports to:

Clinic Office Manager

FLSA Status:

Non-Exempt

Salary Range:

$19.10 - $22.75 (as needed, 16 - 20 hours per week)

Minimum Qualifications:

Degree or Certification in Dental Assisting Radiation Safety Certification 1 year of relevant experience

Preferred Qualifications:

Additional skills, knowledge, and attributes that will support the successful completion of position responsibilities.

Understanding of underserved populations, provided services, and clinical standards and outcomes Knowledge, use, and experience with Open Dental or similar dental software Effective work habits including time management, teamwork, and a proactive mindset Ability to work in a fast-paced, dynamic, and collaborative team environment Ability to use Microsoft Office software and Google's workspace

Work Environment and Physical Demands:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, ipads, scanners and phones. Additionally, this role uses clinical equipment, including a panoramic x-ray, x-ray technology, sterilization equipment, an autoclave, a blood pressure cuff and a variety of dental tools and supplies needed to prepare treatment and surgical trays. Work involves regular and recurring exposure to potential hazards and communicable diseases. Employees are required to wear personal protective equipment and follow appropriate protective measures. Frequent periods of bending, standing, and walking are required.

Primary Duties & Responsibilities:

Dental Assistant

Serve as an assistant to dental providers (paid and volunteer) in a variety of complex oral procedures. Take preliminary dental impressions; pour and trim study models from impressions. Maintain dental equipment and ensure clinic furnishings are in clean and operative condition. Sterilize, clean, prep, prepare and reset exam rooms and operatories. Provide postsurgical instructions and dispense antibiotics or pain relief methods as directed by the dentist. Operate dental X-ray equipment to take intra- and extra-oral radiographs. Retrieve digital images and/or develop and finish film. Ensure infection control standards are being met by all providers and staff. Sterilize instruments, materials, and equipment; prepare surgical trays. Chart examination and treatment information on prescriptions and other treatment follow-up in Open Dental. Repeat dental education and follow-up care provided by clinicians. Observe patients for obvious signs of discomfort, illness or stress notifying professional staff of perceived emergencies. Make referrals to other ECCO programs based on medical or personal history relayed by patient to ensure their needs are being addressed.

Receptionist

Perform a full range of receptionist, record keeping and clerical duties to keep the clinic functioning with accuracy and efficiency. Answer clinic calls upon availability. Scan documents into patient charts. Ensure cleanliness/readiness of patient rooms, equipment, lobby, and provider conference room. Organize and disseminate clinic materials/information. Set-up patient clipboards and information for clinic times and appointments. Track patient information, schedules, files, referrals, labs and forms. Monitor safety and well-being of patients entering the clinic upon services. Provide patient-centered communication and advocacy to those utilizing the clinic. Effectively communicate referral and ECCO policies to clinic patients Collect relative survey information per patient visit for data entry in Open Dental and Charity Tracker. Act as liaison to dental volunteers and students in conjunction with ECCO policy and mandates. Report concerns and/or supply needs to leadership.

Supervisory Requirements:

None

Schedule.

Typical work hours for this position include:

Monday 8:30 am - 4:30 pm Wednesday 9:00 am - 4:00 pm Thursday Afternoon/Evening 3:00 pm - 7:00 pm
As needed employees are not eligible for benefits.

Application Process:

Applications will be accepted beginning July 2, 2025 and will continue to be accepted until the position is filled. Interested candidates should submit a letter of interest and resume, via email to jobs@ECCOcharleston.org or submit by mail to:

ECCO

Attn: As Needed Dental Assistant Search

1145 Six Mile Road

Mount Pleasant, SC 29466

Job Types: Part-time, PRN

Pay: $19.10 - $22.75 per hour

Work Location: In person