Job Description

Delivery Manager

Lawton, OK

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This position is accountable for the daily delivery of pre-sell products to customers' locations throughout servicing counties, the delivery team and oversees the safe use of company vehicles and equipment in compliance with safety and DOT regulations.

Job Duties:

Coordinates optimal routing and loading strategies - manages daily driver delivery schedules. Review routes and driver assignments weekly to ensure complete and timely deliveries. Evaluate the effectiveness of driver's performance and oversee any necessary praise/correction. Monitor driver attendance records to ensure compliance with company policy. Handles corrective action and proper staffing levels for the delivery department ensuring that all routes have the needed help to complete the day's deliveries; covers driver routes if needed due to business needs. Approve or deny time off requests and schedule backups, as necessary. Perform interviews with HR/In-House Recruiter to fill open delivery driver/assistant positions. Conduct delivery evaluations. Manage Delivery Supervisors. Communicates with Supervisors daily on the completion of routes for each day. Leads the team; represents team to provide feedback to management on questions, concerns and needs. Training - new and existing employees on job duties, equipment and tool usage, Encompass system, customer payments, swaps/breakage and cuts. Address challenges of drivers, sales, and the needs of customers while keeping other departments informed and exchange ideas on productivity, efficiency and service needs. Coordinates with purchasing manager to arrange timely pick-up and delivery to and from craft breweries. Communicate with Safety Manager/Human Resources on employees who are out with injuries to stay informed of their recovery. Coordinates monthly delivery meetings. Oversee all routes and route changes to meet customer and DOT requirements and maximize efficiency. Follows all federal, state and local regulation regarding sales and merchandising of beer. Oversee use of delivery equipment and tools; handles equipment issues as they arise. Make sure all maintenance (whether routine or unscheduled) needs are communicated to Service Manager and arrange truck swaps if a truck is out of service for any length of time. Check report with clock out times to see if corrective action is needed. Follow up behind drivers on their routes to ensure that their performance is acceptable. Verify loads nightly and communicate with warehouse if there need to be load changes or if any beer was damaged during the loading process. Maintains record of attendance and punctuality. Must be able to work flexible hours, weekends and holidays. Other duties as assigned.

This list is not all inclusive but rather an overview of the role's primary work duties.

Qualifications:

High school diploma or GED required. 3-5 years of Delivery Management or Delivery Supervisory experience. Ability to work with computer programs associated with the performance of the position. Good oral and written communication skills, ability to work well with all levels of the organization, to organize, prioritize, negotiate, manage, motive others and solve problems. Decision making, thoroughness and time management a must. Knowledge of geographic areas. Class A CDL licensed required. Clean driving record * Prior beer industry experience preferred.