Job Description

Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

Job Responsibilities

Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions

Safely drive and maintain company vehicles

Help service, ship, and receive equipment in branch warehouse

Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs

Maintain a neat appearance, including wearing a company uniform

Adhere to the operations process, including quality management system standards

Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners

Participate in business planning and professional development sessions

Other duties as assigned

Benefits

Health, Dental, Vision & Life insurance

Paid time off

Employee assistance program

Flexible spending account

Health savings account

Employee referral bonuses

401(k)

About US Med-Equip

Recognized as a Top Workplace, US Med-Equip partners with top hospitals across the nation to provide the highest quality movable medical equipment and services. USME, an Inc. 5000 Fastest Growing company, supplies and services equipment rented, maintained, and managed using the latest technology to help healthcare providers focus on their patients' healing.

Reporting Relationship

Reports to branch Team Leader

Requirements

High School Graduate or equivalent

Valid driver's license and good driving record for the past 3 years

Skills & Abilities

Ability to provide excellent customer service to professionals in the healthcare industry

Ability to use our company portal daily to manage equipment maintenance orders and deliveries

Ability to work multiple shifts, including on-call as needed

Able to read and write in English and perform math calculations

Able to work unsupervised

Excellent communication skills

Lift up to 75 lbs. and push/pull up to 150 lbs.

Compensation and Benefits

Competitive salary, commensurate with experience and education

Comprehensive benefits package available

Equal Opportunity Employer

Job Type: Full-time

Job Type: Full-time

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
Application Question(s):

Are you able to work rotating weekends and holidays? Are you able to work M-F noon to 8:30 PM?
Experience:

Delivery Driving: 3 years (Preferred) Medical Equipment: 2 years (Preferred)
License/Certification:

Driver's License (Required)
Ability to Commute:

Scott, LA 70583 (Preferred)
Work Location: In person