Job Description

Be the Final Step in Turning a House into a Home.


Who we are:


BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is "improving the quality of people's lives be creating amazing rooms together". Put Employee- Owner WHY is "improving the quality of our owners lives through personal development and supporting our dreams and goals".


About The Role:


The Furniture Delivery Assistant works alongside delivery drivers to ensure furniture is delivered safely, efficiently, and in excellent condition to customers. Responsibilities include loading and unloading furniture from delivery vehicles, assembling and placing items according to customer instructions, and ensuring all products are handled with care to prevent damage.


What you will be doing each day:


Deliver furniture and merchandise in a timely, professional manner while ensuring no damage to products or customers' property.
Provide knowledgeable, courteous, and professional customer service, meeting quality standards and ensuring high levels of customer satisfaction.
Consistently seek opportunities to exceed customer expectations and enhance their delivery experience.
Follow all relevant safety regulations and state laws governing vehicle operation, ensuring passengers also comply with safety requirements.
Adhere to company safety procedures and protocols for vehicle operation and product handling.


We are looking for individuals with:


Ability to work as a team, establish priorities, and be professional
Ability to maintain a positive professional attitude with peers and management
Ability to provide superior customer service to all customers
Ability to lift and move heavy objects weighing 100-150 pounds


What we offer:


Personal and Professional Development opportunities
Employee Stock Ownership Plan (ESOP)
Paid-Time Off
Birthday off with pay
Paid Parental Leave
Educational Reimbursement
Generous product discount
401K retirement plan with company match
Health, Life, Dental, and Vision Insurance
Long, short term disability insurance
Health and Wellness Program
Fun company activities - involvement in the community!


To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com


BostonFAM is an Equal Opportunity Employer


Work Location: In person