Job Description

Delivery Assistant 2

Transportation, Receiving, Storage/Campus Mail

80350BR
University Job Title
Delivery Assistant 2
Bargaining Unit
L34 - Local 34 (Yale Union Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
Labor Grade B
Wage Ranges
Click here to see our Wage Ranges
Work Location
Medical School Campus
Worksite Address
60 College Street
New Haven, CT 06510
Work Week
Standard (M-F equal number of hours per day)
Searchable Job Family
TR&S
Total # of hours to be worked:
37.5
Work Days/Hours (Other than Standard)
Mo - Fr 8A - 4P
Position Focus:
Receives and scans packages from delivery services such as UPS, Fed-ex and DHL, tracks, picks up and delivers research materials, perishable / time sensitive packages, lab equipment, and other items at numerous locations within the medical and central campus area (including Bass Center). May be required to work other receiving locations as needed. Demonstrated ability to work in an ever-changing environment. Must be able to operate computer tracking systems, units, and scanners. Must provide exceptional customer service interaction, as this position and department is highly customer service driven. Must be able to perform other duties specified as assigned.
Essential Duties
1. As part of the delivery services, provides general customer service support to clients on an as-needed basis. Addresses requests/concerns or refers clients to the appropriate person. 2. Reviews and verifies accuracy of job tickets and other office documentation. Sorts and prioritizes items for delivery. Receives, sorts, prioritizes and processes orders for delivery. 3. Drives vehicle for pick-up and delivery services. Delivers items to specific locations. Maintains the order of work area and vehicle. May repair vehicle. 4. Performs clerical function incidental to delivery activities, including maintaining and logging orders for pickup and delivery.
Required Education and Experience
Two years of related work experience and a high school level education, or an equivalent combination of experience and education.
Required Skill/Ability 1:
Demonstrated ability receiving and delivering in a courier role. Proven ability to perform work effectively with many interruptions.
Required Skill/Ability 2:
Proven ability navigating New Haven roadways with a delivery vehicle, while maintaining a safe driving record.
Required Skill/Ability 3:
Strong organizational skills and the ability to multi-task while working in a team environment. Strong attention to detail and the ability to count accurately.
Required Skill/Ability 4:
Demonstrated strong customer service skills. Ability to greet and provide assistance to customers, including; Faculty, Staff and Students.
Required Skill/Ability 5:
Computer knowledge, ability to work in database to track/retrieve information. Demonstrated ability using a scanning system for deliveries. Operate Computer Scanners for processing packages and iPads for delivery services.
Physical Requirements
Ability to operate moving equipment such as pallet jacks, delivery carts, and delivery hand trucks. Ability to load and unload delivery trucks and pull inventory items for supply orders. Must be able to push, pull and lift up to 75 pounds.
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It\'s Your Yale website.
COVID-19 Vaccine Requirement
Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale\xe2\x80\x99s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual\xe2\x80\x99s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale\xe2\x80\x99s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303
100 Wall Street, New Haven CT 06511
203-432-0849
equity@yale.edu
Note
Yale University is a tobacco-free campus