Job Description

Description


ICF seeks a Data Reporting Lead to work on a national service delivery project. The goal of the project is to support and enable legal representation to Unaccompanied Children across the country. The Operations Project Manager will use his/her expertise to engage in data analysis, visualization, storytelling, evaluation, and reporting for the project. As the Data Reporting Lead, you will work with the Data and Quality Manager to lead a team that will support provision of meaningful data to inform project management and service improvement. This will include leading the development of data collection instruments, data infrastructure and systems, web-based intercept surveys, interviews/focus groups, data visualization, data storytelling, dashboards, presentations and report writing.


The successful candidate should have relevant experience and a proven record of performing technical and managerial tasks and activities to support quality assurance, continuous quality improvement (CQI) and evaluation contracts within a federal consulting environment, preferably in the area of monitoring quality of services for unaccompanied children or refugees. Candidates must be able to lead multiple tasks with competing deadlines, be versed in a wide variety of strategies for ensuring quality services, supporting data informed decision making, building data infrastructure and maintain positive relationships with clients and colleagues.


Basic Qualifications:

Master's degree and 5+ years of experience in evaluation and quality assurance, including experience in data management, data visualization, and data storytelling technique and principles OR Bachelor's degree and 7+ years of the previously listed experience. At least 1 year experience working with federal, state, or local stakeholder organizations on quality assurance and evaluation. At least 1 year experience using software such as Tableau, PowerBi, or Excel. At least 1 year experience producing high-quality written products and conducting presentations for a variety of audiences.

Preferred Skills:

2 years of supervision experience. Experience with research and evaluation related to quality management, implementation, organizational change, systems change, and fidelity. Experience using a statistical package such as SPSS, SAS, STATA, or R. Experience developing on-line surveys and using software such as Qualtrics. Experience applying analytic skills in a working environment (such as merging, cleaning, manipulating datasets). Strong interest and/or experience in related topics such as refugee, immigrant, and asylee challenges; child welfare; capacity building; technical assistance; culturally responsive evaluation; participatory evaluation; implementation science and/or continuous quality improvement (CQI). Prior work experience in a consulting environment.

Professional Skills:

Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment. Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs. Strong analytical, problem-solving, and decision-making capabilities. Ability to multi-task and maintain high-quality results in a fast-paced environment. Excellent verbal, oral, interpersonal and written communication skills, including experience with developing and delivering presentations and technical writing Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact and diplomacy.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.


We will consider for employment qualified applicants with arrest and conviction records.



Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.


However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.


The pay range for this position based on full-time employment is:


$73,722.00 - $125,327.00
Nationwide Remote Office (US99)