Job Description

Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this data entry position, you could find the career boost you're looking for!

What you'll be doing...

As a Data Maintenance Clerk for the pension service department, you will:


Review reports to determine when follow up is required Prepare and mail certified follow up letters to potential benefit beneficiaries Assign claims to processors upon receipt of application Receive returned mail and research for new address

Who you are...

Organized.

Ability to prioritize workloads and maintain follow-up procedures

Communicator.

Excellent interpersonal and communication skills both written and verbal

Service Minded.

You deliver customer support like you expect to receive it; with excellence

Detailed.

Strong attention to detail with excellent problem solving skills

Technically Savvy

. Basic proficiency in Outlook, Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

Union wages, with scheduled wage increases, starting wage$19.88/hr up to $26.29/hr Medical, Dental, Vision & Rx benefits Employer provided/fully funded Defined Benefit Pension Up to 8.6 days of Paid Leave and 10 Holidays Strong team environment with good work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.



We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.



Northwest Administrators Inc. | Privacy Policy (nwadmin.com)