Job Description

Damage Specialist
Job Summary
Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Power & Gas Damage Specialist in the Hendersonville, NC area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability. This role is ideal for someone who thrives working independently and takes pride in delivering precise, professional results.
Key Responsibilities

• Perform on-site assessments of underground and aerial power and gas utility damages.
• Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
• Photograph and document the damaged scene to accurately portray and determine liability.
• Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.
• Take precautions always to utilize safety protocols.
• Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards.
• Build and develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel.
• Assist the Claims Recovery team with follow-up actions after damage site reviews.
• Other related duties as assigned.

Required Qualifications

• Must possess a valid and current driver's license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
• Must be willing and able to utilize a personal vehicle for work-related travel as required.
• Must possess strong written and verbal communication skills.

Preferred Qualifications

• Proficient in Microsoft Word and comfortable using public or shared computer systems
• Previous experience in investigations and/or law enforcement is highly desirable
• Strong analytical and logical reasoning skills
• Familiarity with the utility or utility locating industry
• Background in business operations with a strong attention to detail
• Proven ability to multitask and effectively manage time in a dynamic environment

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
• Ability to walk and work on uneven terrain and in varying weather conditions.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to bend, stoop, or reach as necessary to perform essential job duties.

Compensation and Benefits
We offer a competitive salary ($48,000 - $52,000 based on experience), plus overtime provided for any hours worked over 40 hours per week. Along with a comprehensive benefits package, including:

• National mileage reimbursement for vehicle use
• Medical, dental, and vision coverage for employees and dependents
• 401(k) retirement plan, with company match after 1 year
• Short-term disability coverage after 1 year
• Paid time off and holidays
• Additional perks such as company-paid life insurance, and other supplemental insurances available

About PRG
Since 2001, PRG has been a leader in construction management and outside plant damage recovery for the telecommunications and utility industries. With 20+ offices and 800+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.
Equal Employment Statement
PRG is proud to be an Equal Opportunity Employer. PRG does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local law and ordinances.
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Skills Required