Damage Field Investigator → Hillsborough, North Carolina Full Time

Hillsborough, NC, United States

Job Description


Are you someone who enjoys the investigative process? Do you love the freedom of not having to sit behind a desk all day? Does the ability to build rapport with others come naturally to you? IF SO, then we would like to encourage you to read on! Project Resources Group (PRG) is looking for an outside plant expert for our Damage Field Investigator role in the area. Is that you? This may be the perfect fit if you are self-motivated, organized, and comfortable with an on-call schedule.

On an average day, you will be responsible for the following tasks:

  • Arrive on-site for underground and aerial utility investigations.
  • Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
  • Photograph and process the damaged scene to accurately portray and determine liability.
  • Be available to field damage calls and respond across the market.
  • Take precautions always to utilize safety protocols.
  • Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards.
  • Develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel.
  • Assist the Claims Recovery team post-investigation.
You should possess the following skills and abilities to be successful in this role:
  • Reliable personal vehicle with valid driver\xe2\x80\x99s license and current insurance; min BI/PD 100/300/100.
  • Must possess strong written and verbal communication skills.
  • Available 7 am-7 pm M-F and for on-call schedule.
  • Solid technical ability, proficient in MS Word, typing, and public computers.
  • Prior investigation and /or law enforcement experience desired.
  • Strong logical competence is preferred.
  • Knowledge of the utility industry and/or utility locate industry.
  • Business background with attention to detail is valuable.
  • It is essential to be able to multitask and have good time management.
  • Self-starter and independent worker mentality is required for this role as you will be working out of your home location (there is not a local PRG office that you will be reporting into for work).
  • Outstanding time management skills and the ability to be agile in a moment\xe2\x80\x99s notice as you are dispatched to damages.
Education
  • High School or equivalent (required).
  • Bachelors or a combination of years of professional experience (preferred).
Still a good fit? If so, the selected candidate will enjoy the following perks and compensation:
  • Competitive rate between $48-$52k a year
  • National mileage reimbursement
  • Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
  • Company-paid Short-term Disability benefits after one year of service.
  • 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.
  • Supplemental Life Insurance is offered for you and your dependents.
  • ClassPass shared cost membership is offered to each employee.
  • Paid time off and holiday pay so you can enjoy time with your friends and family.
PRG is a dedicated employer of choice, and we realize that our people are our biggest asset. We work hard at building a team that fosters collaboration, new ideas, and fun. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Project Resources Group is an equal-opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Project Resources Group

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Job Detail

  • Job Id
    JD4325030
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $48000 - 52000 per year
  • Employment Status
    Permanent
  • Job Location
    Hillsborough, NC, United States
  • Education
    Not mentioned