Job Description

Burton Mill Solutions and its affiliates have become the world's most comprehensive supplier of modern lumber processing equipment, technology, and essential tooling which has allowed us to provider an unprecedented range of wood processing technology and technical expertise, including saws and knives, machinery and automation, process engineering, and mill flow.




Employees are the foundation of our Company's success going back 100+ years. We are committed to continuous improvement and learning, exceptional quality, connecting with our customers, and good relationships with our employees.



We are seeking a Cutting Tool Specialist to join our team of talented people to help continue our tradition of innovation and market leadership. This position works out of our facility in Florence; SC. Come and grow with us!



The Cutting Tool Specialist position, under the direction of the Regional Manager is responsible for helping promote, educate and problem solve issues in conjunction with the territory managers, customer service group, regional sales manager, BMS technical team, and USNR technicians. Their specific area of focus being bandsaws, circle saws, knives, filing equipment, and sawing/cutting optimization. In conjunction with the outside sales team, this person will be responsible for calling on existing and prospective customers (primary and secondary) to offer technical support, training, troubleshooting and help reconcile product warranty issues. The CTS will also provide customers with saw filing solutions, saw design, and saw performance evaluations when invited to do so. This position is responsible for providing instruction to students at our Burton Technical Center, regional saw filer meetings and other training events. They will participate in testing new products and materials as well as create and present technical data when requested to do so.

How you will make a positive impact:

Create and maintain positive relationships direct with customers and with channel partners Promote and provide instruction to students at our Burton Technical Center (25% of job responsibilities), in addition to regional saw filer meetings and other training events Overnight travel required (25% of job responsibilities) Provide customers and our sales team with technical support for sawing / cutting applications Act as technical representative at trade shows and conventions (nationally and/or regionally) Generate and provide sales leads to our sales team based on technical support at the customers location Investigate and evaluate warranty claims (RGA's) in the field, providing data back to the production plant Assist outside sales with technical support on marketing and promotional activities Work in conjunction with USNR Service Techs when needed Additional duties as needed and/or assigned by supervision/management

The value you bring:

High School Diploma or GED, required; advanced education and/or related certification(s), a plus Business Degree or equivalent two years proven saw filing experience is preferred. Strong knowledge of computer skills including Microsoft Word, Excel, PowerPoint, and Outlook. Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences. Strong communication skills: ability to speak clearly and persuasively in positive or negative situations Decision-making, analytical skills and proven ability to work cross-functionally Troubleshooting and problem-solving abilities Must be self-directed and motivated and able to multi-task Work schedule flexibility, with or without notice, to accommodate the needs of the business Previous Saw Filing experience (or at least sawmilling experience) is preferred.

Burton Mill Solutions is pleased to offer the following benefits to our full-time employees:


Medical, dental, and vision insurance available to employees and their dependents on the 1st of the month following date of hire Optional flexible spending accounts (FSA) and health savings account (HSA) Company-paid basic life and short-term disability insurance with employee-paid options for additional life insurance and long-term disability 401k with employer matching available Up to 96 hours of Paid Time Off (PTO) accrued per year with no waiting period to use accrued time 8 paid scheduled holidays and 1 paid floating holiday per calendar year Up to $300 per year in Wellness Activity Reimbursement Up to $5,250 per year tuition reimbursement for continuing education Annual reimbursement for safety boots and safety glasses based on the nature of the job


This job posting is not meant to be an all-inclusive list of duties, responsibilities, and activities. It is intended to provide a summary of the position's general scope and function within the company. Duties, responsibilities, and activities may change at any time with or without notice.



Burton Mill Solutions and its affiliates offer competitive salaries, excellent benefits, and opportunities for growth. We take pride in and value diversity in our workforce, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need



Any offer of employment is contingent on the successful completion of a background investigation and drug screen.

Burton Mill Solutions participates in E-Verify and will only employ individuals who are verified as legally authorized to work in the United States. This position is not eligible for visa sponsorship, currently or in the future.



To learn more about our company, and the products and services we provide, please visit www.burtonmill.com.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.