Job Description

WB Cargo Service is hiring a Customer Support Specialist (Remote) in Charlotte. This flexible part-time position is ideal for detail-oriented individuals with strong communication skills. No prior experience required -- full training provided. Pay ranges from $15-$25 per hour, based on performance and reliability.

Responsibilities

Handle customer inquiries via email or chat. Assist with order updates and delivery tracking. Provide accurate information about products and services. Escalate complex cases to senior support when needed. Record and maintain communication logs. Ensure quick and professional customer responses.

Qualifications

Strong written English and communication skills. Comfortable working independently. Reliable internet and basic computer skills. Attention to detail and good organization. Customer-focused mindset. Legally authorized to work in the U.S.

Benefits

Remote, flexible part-time schedule. Paid training and onboarding support. Performance-based pay increases. Supportive and friendly virtual team. Stable long-term opportunity. Work-life balance guaranteed.

If you're ready to start a remote role helping customers every day, apply now and join our growing U.S. support team!