Job Description

If you're ready to take the next step in your career and want a role where you can build real communication, problem-solving, and service skills, this Customer Support Representative position in Minneapolis is a great place to start. Whether you're just entering the workforce or looking to transition into a professional office environment, this role gives you the chance to interact with customers, learn new tools and become a key part of a supportive, growth-oriented team.

What Your Day Looks Like

As a representative, you'll be the person customers rely on when they need help, answers, or reassurance. Your daily work will include:

Responding to customer questions via phone, email, or chat Offering clear, helpful guidance and walking customers through simple solutions Recording details of each interaction in the support system Passing more complex issues to the right team when necessary Following up to ensure customers leave fully supported Staying informed on product updates and new features
You'll receive full training and ongoing support to feel confident as you learn the ropes.

Who You Are

This role is a great match if you:

Communicate clearly and enjoy helping people Stay calm, focused, and organised when handling multiple tasks Are comfortable learning new technology or software Bring a positive attitude and are dependable day-to-day Enjoy solving everyday problems and connecting with customers
Experience in hospitality, retail, call centers, or customer service is useful but not required -- we welcome motivated beginners.

What You'll Gain Here

Full-time, steady schedule Competitive hourly pay Paid training and consistent guidance A friendly, team-driven environment Clear opportunities to grow into senior support, training, quality, or administrative paths A convenient Minneapolis location

Why This Role Matters

Customers often remember the person who helped them most -- and in many cases, that will be you. Your patience, clarity, and problem-solving will shape the entire customer experience and strengthen their trust in the company.

Ready to Take the Next Step?

If you're excited to build your skills, support customers, and grow in a meaningful entry-level role, we'd love to hear from you. Click

"Apply Now"

to submit your application.

Job Types: Full-time, Part-time

Pay: $19.00 - $23.00 per hour

Benefits:

401(k) Flexible schedule Paid sick time Paid training
Work Location: In person