At Squarespace, Customer Operations empowers users to give voice to their ideas and makes it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their accounts are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead based in Hawaii. You will begin on Monday, July 17, 2023, and must be able to work the hours of the Hawaii-Aleutian Standard Time.
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