Job Description

Customer Support Admin

The Customer Support Admin will be responsible for providing administrative and customer service support in a warehouse/distribution environment. We are looking for someone that has strong analytical skills, is comfortable with heavy data entry, and has a passion for providing excellent customer service. If you are looking for an opportunity to grow your career, look no further!

Responsibilities :

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Interact with customers over the phone and through email Forward customer complaints to appropriate departments Take care of special orders, or returns, by phone, mail, or email. Answer customer questions about product or services Enter collected data into appropriate systems Manage building safety procedure and visitor sign in process Work closely with the accounting team and assist with data entry Support with processing invoices and credits Coordinate with Sales and Logistics team members regarding special deliveries Develop knowledge of all products and customer files, follow through on communications with the Sales Department as needed Advise Sales management sales reps of problems as they relate to our customers' needs Perform other administrative duties as assigned

You would be great for this role if you:

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Have a bachelor's degree or equivalent experience Are proficient in 10 key data entry Able to handle multiple tasks simultaneously Are skilled in organization, prioritization, and attention to detail Have effective communication skills, verbally and in writing Have Microsoft Office and other computer based applications experience. Are a strong team player with the ability to work across multiple functions Can work a flexible schedule including weekends and holidays

Benefits that Meadow Gold employees enjoy:

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Medical, Drug, Dental, and Vision for employees and their families 401(k) Paid Time Off Company Paid Holidays

Pay - $25/hr

Location: Waipahu, HI

Meadow Gold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.