Job Description

Job Title: Customer Specialist Supervisor

Are you passionate about cannabis and love helping customers find the perfect products? Do you have excellent leadership skills and a commitment to outstanding customer service? If so, we'd love to hear from you!

We offer a range of benefits, including

two weeks of paid time off, company-paid health, vision, and dental insurance, and paid holidays

. Our team members enjoy

generous employee discounts, exclusive access to our beta program, and the opportunity to purchase factory seconds

. Additional rewards include

team sales bonuses, referral incentives, on-the-job training, additional earning with tips, and opportunities for career growth in an expanding industry

. If you're excited about working in a

fast-paced, customer-centered

environment, apply today and take your passion for cannabis to the next level!

What We Are Looking For:

Do you have experience in a

sales or customer intensive industry in a supervisory role

? Whether you're a seasoned retail leader or eager to take on a new challenge, we welcome individuals with

strong leadership skills and a passion for customer service

.

Providing excellent service is key when overseeing the customer experience at our medical cannabis dispensary. If you're skilled in

team leadership, inventory management, and ensuring the smooth operation of a retail environment

, we want you on our team!

Responsibilities:

Customer Service:

Act as the welcoming face of Cure Oahu, ensuring the best-in-class experience for all customers.

Leadership:

Oversee all aspects of customer experience, leading and inspiring a

high-performing team

.

Sales & Inventory Management:

Assist with

inventory control, accurate cash handling, and sales tracking

.

Record-Keeping:

Maintain

accurate records

of sales, inventory, and customer interactions.

Team Collaboration:

Work closely with team members and management to create a

positive and efficient

work environment.

Opening & Closing Responsibilities:

Manage the

opening and closing procedures

of the dispensary.

Compliance:

Ensure strict adherence to

all local and state cannabis regulations

.

Technology & Services:

Stay informed about

emerging retail technology and services

to enhance customer experience.

Experience:

2+ years of experience

in a

customer/retail-focused industry

.

1+ years of experience

in a

supervisory or managerial role

.

Proficient computer skills

, including experience with POS systems.

Strong skills in cash management and inventory control

.

Requirements:

Must be

at least 21

and meet all state and local regulatory requirements for working in the cannabis industry. Must pass a

state-mandated Department of Health background check

.

High school diploma or equivalent

required. Must be able to work

a rotating schedule of four 10-hour shifts, including nights, holidays, and weekends

.

Desired Traits:

Passion for Customer Service:

A strong enthusiasm for creating exceptional

customer experience

.

Reliability:

Strong

work ethic, punctuality, and dependability

.

Leadership:

Ability to

inspire, motivate, and lead a team

in a retail setting.

Team Player:

Willingness to

collaborate and support

a team-oriented environment.

Adaptability:

Ability to learn and adjust to new processes and technologies.

Physical Requirements:

Extended time sitting, walking, bending and reaching. Visual attention to detail.
Ability to lift a minimum of 50lbs unassisted

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance
Work Location: In person