Customer Solutions Specialist
Elgin, IL 60124, United States
Job Description
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About us We are a customer-centric sales and service organization and our goal is to deliver quality engineering solutions for power transmission industry. We strive to help and support our customers deliver solutions with distinguished services for a safe and an ever challenging growth environment for our team. Our work environment includes:
- Modern office setting
- Work-from-home days
- Growth opportunities
- Understand, learn and respond to customer service issues by working with our support staff.
- Work proactively to resolve potential customer issues by working with team members.
- Enhance customer service by helping customers feel elated in using our products.
- Troubleshoot problems to help minimize their redundancy.
- Respond promptly and proactively to customer requests.
- Assist customers in ordering, shipping, and billing related issues.
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
- Work from home
- 3 years
- Day shift
- Monday to Friday
- Office
- Elgin, IL 60124: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 2 years (Preferred)
- Health insurance
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Job Detail
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Job IdJD4250328
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationElgin, IL 60124, United States
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EducationNot mentioned